Filters
Tegria EHR Clinical Optimization Commentary
Filtered view: All
Subject Expert
Mitch Morris
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We were really happy and pleased with our engagement with Tegria. They were wonderful. The people...
Tegria had really wonderful people who were very patient with us, and they were very persevering,...
Tegria was bought by a private equity firm, and that's one of the reasons some of their better...
The staff members at Tegria do a lot of remote work. If they were on-site more often to help with...
There was a change in leadership, and the new person stepped in and did really well. They just...
Tegria added a couple of team members for a specific project, and we have struggled to get that...
We are struggling with one component. If everything ran more smoothly with that component, that...
Tegria has a strong understanding of our systems, but that expertise is sometimes used to drive...
I expect the same level of work we get from Tegria from most firms. Tegria would exceed my...
Tegria has been going through changes over the past six to eight months, particularly since being...
I always feel like consultants are overpriced, and like with any consulting firm, the experience...
The training that Tegria provided met my expectations, and my expectations were very high. In the...
I am really happy with the project. There were some items that were out of scope that Tegria chose...
Tegria understands that we are small, and that is one of the things I appreciate about them when we...
Tegria is a high-value organization. They don't nickel-and-dime. They really excel at strategic...
We had some serious issues, and we called Tegria, and they were able to fix things within a few...
Commentary Summary
Comment Type Breakout