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Tegria EHR Clinical Optimization Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Manager

Relationship, Services

Tegria has a strong understanding of our systems, but that expertise is sometimes used to drive...

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Feb 2026

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Manager

Relationship, Operations, Services

I expect the same level of work we get from Tegria from most firms. Tegria would exceed my...

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Feb 2026

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Manager

Loyalty, Relationship, Operations

Tegria has been going through changes over the past six to eight months, particularly since being...

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Feb 2026

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CFO

Relationship, Operations

I always feel like consultants are overpriced, and like with any consulting firm, the experience...

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Nov 2025

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CFO

Operations

The training that Tegria provided met my expectations, and my expectations were very high. In the...

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Nov 2025

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CFO

Loyalty, Relationship, Operations

I am really happy with the project. There were some items that were out of scope that Tegria chose...

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Nov 2025

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CEO/President

Relationship, Value

Tegria understands that we are small, and that is one of the things I appreciate about them when we...

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Oct 2025

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CEO/President

Loyalty, Operations, Value

Tegria is a high-value organization. They don't nickel-and-dime. They really excel at strategic...

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Oct 2025

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CEO/President

Loyalty, Relationship, Operations, Value

We had some serious issues, and we called Tegria, and they were able to fix things within a few...

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Oct 2025

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CFO

Operations, Services

After using Tegria, I realized there was a huge value to having consultants. After all, sometimes...

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Oct 2025

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CFO

Loyalty, Relationship, Operations, Services, Value

I don’t like consultants. Consultants like to say everything we must do, give us a pile of paper,...

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Oct 2025

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CFO

Loyalty, Relationship, Operations, Value

Tegria was fair. I think they were able to easily and quickly assess the size of our organization...

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Oct 2025

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CFO

Operations

I would rate the vendor slightly below the top on strategic ability. There is nothing I'm thinking...

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Oct 2025

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CFO

Relationship, Operations, Services

Tegria would come in, and if we hit a pain point, they would tell us that the teams were struggling...

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Oct 2025

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CFO

Operations, Value

We worked through all the client flows. We worked with the staff structure for the client access...

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Oct 2025

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CFO

Loyalty, Value

I'm used to firms saying that they will give us 100 hours at a certain rate. Tegria was open and...

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Oct 2025

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CFO

Operations

My concern was that the long-term staff members would want to do things a certain way, and I wanted...

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Oct 2025

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CMIO

Relationship

The biggest thing with Tegria is that when I spent a long time talking to all the firms and...

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Sep 2025

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CMIO

Relationship, Value

Tegria has provided good value. I have been very pleased. I have worked with many firms, and Tegria...

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Sep 2025

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CMIO

Loyalty

We did a big RFP, and our choice was close between Tegria and another firm. We thought that Tegria...

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Sep 2025

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CMIO

Relationship

Tegria has been great. They know what they are doing with our software.

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Sep 2025

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CMIO

Relationship

I am very happy with Tegria. They are great. They are very organized, and I really appreciate that....

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Sep 2025

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Director

Relationship

Tegria looks at their customers as a whole unit and not just a problem to be fixed. They help us...

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Sep 2025

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Director

Loyalty, Relationship, Services

Tegria is really good at looking at what is going on, and we seem to always be on the same page....

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Sep 2025

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Manager

Value

Due to the firm, we have had some increases in funding streams when it comes to the value-based...

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Aug 2025

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Manager

Relationship

Tegria met our expectations on the operational side of things, but it does take some wrangling...

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Aug 2025

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Manager

Operations, Value

From my perspective, Tegria did not consistently exceed our expectations. They could have improved...

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Jun 2025

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Manager

Relationship

We didn’t know what we didn’t know during the sales cycle, so we probably could have asked better...

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Jun 2025

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