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Tegria EHR Revenue Cycle Optimization Commentary
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Subject Expert
Mitch Morris
Engagement Partner
KLAS Engagement Partner - Mitch Morris
 

Commentary Summary

Comment Type Breakout

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Neutral
Negative
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User Commentary

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Director

Tegria was just very familiar with the software and had great knowledge of how to set things up to...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

In order to exceed expectations, the vendor has to have done enough, trained enough, and set the...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

We basically turned our revenue cycle upside down, shook it around, and put it back together. Our...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

We have had a couple of kerfuffles with one of Tegria's consultants. There were a couple of times...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I think that the vendor has been very good with setting up meetings to let us know where we are and...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

The firm did make a lot of changes to our system, and I want those all documented to let us know the...

Comment Tone Negative
Pillars Services
Evaluation Unrated

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Director

The firm is very much setting us up to be successful. I think at this point, if we fail, it's at our...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

I think that the long-term outcomes of our work with the firm are going to be phenomenal. I think a...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CEO/President

Tegria is so good and knowledgeable about our EHR. Once they saw something happen, they could get...

Comment Tone Positive
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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CEO/President

We considered other firms, but we needed a model that was going to be flexible, and a lot of models...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CEO/President

There is a difference between a vendor and a partner, and Tegria is definitely a partner. They don't...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

The highlights of working with Tegria are the experience of the staff and their dedication to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

I'm worried about Tegria becoming a victim of their own success and outstripping their ability to...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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CEO/President

Tegria has recently gone through another partnership. They have a new owner, but they've been able...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

It has been helpful to have Tegria because of their extensive knowledge of our system. They...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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VP/Other Executive

Tegria could have a portal where we could go and view their high-level analytics, and it would also...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Tegria is very effective. The consultant we work with knows everything about everything. They get...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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