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Tegria HIT Staffing Commentary
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Subject Expert
Mitch Morris
Engagement Partner
KLAS Engagement Partner - Mitch Morris
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
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User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
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CIO

We finished a project with Tegria that was incredible. I did give them some good notes because I...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CIO

Although Tegria isn’t perfect, they've been there for me pretty much any time I've needed them. The...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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CIO

Tegria charges like everybody else. The rates go up every year, but right now, the value is worth...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CIO

My advice to someone considering Tegria is to get to know the managers. They have stability in their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

We use Tegria only for certain areas, and they really excel at those. If we send them an email...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

People tend to keep information close and don't want to share it. A lot of companies don't like to...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Fortunately for me, the staff from Tegria stays with us for quite some time, so we don’t have to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Tegria's outcomes have been very good. We've stayed on track. We've done a good job with our...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Manager

I think there's always an opportunity for the account management team to be more engaged. I think...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The folks we've had have gone above and beyond to work with the operations folks and our team to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Tegria is very competent and professional. They don't have a lot of turnover, or at least we haven't...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Tegria's ability to find the right people with the right skill set for our products has been great....

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

I have had some interviews with Tegria candidates. We currently have some of their consultants, and...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

I don't hear from the Tegria staffing folks at all. I don't think we ever have direct contact with...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

With HIT staffing, we get candidates from many different firms. Everything really depends on the...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

With one Tegria consultant, we had big issues with scheduling and missed meetings, and this person...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

I would tell people that Tegria has been fantastic to work with, even when we had an issue with a...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

One of Tegria’s consultants missed expectations. They were a total mess. This person was not a good...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Tegria has definitely helped us. For example, we wanted our consultant to get a certification from...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

I don't really have a lot of interaction with Tegria now because we have one consultant who is a...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

A couple of my Tegria consultants exceeded expectations, so the firm does pretty well most of the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Each manager is responsible for the timesheet approval of their contractor's time. We've kind of...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

The firm provides folks, and then we interview those folks. The firm isn't just doing a direct...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

It has taken a lot of my time just to get some basic things done, and those basic things still...

Comment Tone Negative
Pillars Services
Evaluation Unrated

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Manager

I sent Tegria some feedback on a resource. I'm looking for them to help make sure the resource is...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

We had several staffing partners bringing candidates to the table for several open roles, and I...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CIO

Tegria’s strategic account representatives tend to do more sales pitching as opposed to really...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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CIO

Tegria started off as a firm that did just stuff with Epic, and I feel like they've tried to become...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

On the first project for our go-live and our implementation of MEDITECH's EHR, we wouldn't have been...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

With Tegria, we had no issues with the budget. The timeline was good, and the overall team was good....

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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Analyst/Coordinator

Tegria was our at-the-elbow support for our go-live. They were here, and they were on-site. They...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

Tegria could improve their support of our ancillary departments. They weren't always able to travel...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

We’ve been using Tegria for a long time. We have an ongoing contract with them where we get...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Director

There are times when we get some duds in the firm’s staff or contractors. Not all of them meet our...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Director

Tegria does well with the IT staffing side, but it is a bit of a lost art. When I ask for a...

Comment Tone Positive
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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Director

Tegria is very responsive in terms of contracting. They're reasonable in terms of cost. We got a...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

Tegria exceeded expectations with their knowledge. They were very flexible and had great knowledge....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

We have a pretty good relationship with Tegria, so we started with them on a project, which was a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

Ultimately, Tegria does a good job. However, I don't know that the value they bring offsets the...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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CIO

We selected Tegria because we had an existing relationship with them, but they also had the best...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CIO

There were limitations to what Tegria had access to, given the way we are set up. However, they...

Comment Tone Neutral
Pillars Operations
Evaluation Unrated

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Manager

For the most part, Tegria's staff members are very good. We have had a couple of clunkers, but the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

Tegria fostered a high level of trust across the project team, operational staff, and shared service...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

Each resource from Tegria has brought strong expertise and professionalism, helping to establish a...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

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