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User Commentary
Relationship
We don't have a lot of interaction with the firm’s executives. At one point, there were some...
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People and Knowledge
We leveraged Tegria for staff augmentation. Our expectations were pretty high, but Tegria exceeded...
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Relationship
I have worked with Tegria on and off for years. Tegria has been our go-to firm. We have a short list...
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People and Knowledge
We were looking for people who really had expertise in a pretty broad range of systems. We told the...
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People and Knowledge
We have had really amazing consultants from Tegria, but we have probably had as many duds as really...
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Project Results
I know a lot of other consulting companies, and they are all great. But I would put Bluetree up with...
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Project Results
Tegria does a great job with the work they have done for us. I have heard that they are excellent in...
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Project Results
Most of the Bluetree Network consultants were fabulous, and I would bring them back in a second....
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People and Knowledge
We only had one consultant from Bluetree Network that was not terrible but also not stellar. That is...
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People and Knowledge
We had a very hard time getting any good candidates to pick from who had experience with our...
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People and Knowledge
One of the people we got from Bluetree is a dream. That person is not doing simple work; it is...
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Relationship
Bluetree Network has done a good job. Sometimes, things come down to the wire with getting...
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ROI and Cost
We know that not everything we get from a person will be perfect. Perfection is not an expectation...
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Relationship
I have frequent meetings with our contact at Bluetree Network. That person helps us with the staff...
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Tools and Methodology
The firm does a very good job with our agreement for our project. They could assign any available...
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People and Knowledge
I have interacted with folks on our project who have a great level of knowledge. I am not sure that...
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Win/Loss - Why they were selected (by current clients)
When we were planning for the project, we knew that the best Epic resources would come from Bluetree...
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People and Knowledge
Navin Haffty's expertise in our EMR offered us an extra buffer and workforce. They have done a good...
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Relationship
We brought Navin Haffty back in because we had a good relationship with them, and they did a great...
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People and Knowledge
We did get some pricing. Navin Haffty was the most serious one we were looking at though. We always...
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Win/Loss - Why they were selected (by current clients)
We have worked with Navin Haffty on and off for many years. For our most recent implementation, we...
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Lessons Learned
We probably needed more consultants or more time than we had budgeted for, but we did things based...
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People and Knowledge
We had one consultant from Navin Haffty that we knew, so we felt comfortable, and that person did...
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Project Results
The fact that we have been with the same consultant for months shows that Cumberland finds the right...
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People and Knowledge
If I need something, I can text our executive representative. I have known that person for several...
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Project Results
I don't know whether I can ever completely get my money's worth, but Cumberland's prices are...
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Project Results
I would absolutely recommend Cumberland to a peer. They have always done really well for me; we have...
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People and Knowledge
The resource exceeded our expectations. They were outstanding. Things have been very smooth. Other...
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Future Outlook
Navin Haffty impressed us in the initial discussions. The times that we have dealt with Navin Haffty...
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Relationship
Cumberland has been a good organization to work with. They have done what they have said they would...
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Tools and Methodology
With Cumberland, we have experienced a communication gap. If we put a request out and wait more than...
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Relationship
We are satisfied with the level of involvement from Cumberland. However, we don't deal with them...
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Relationship
Sometimes organizations reach out to try to sell to us more than be our partner. I get the feeling...
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Project Results
The work that we ask Cumberland to do is good quality, but I wouldn't consider them to be a driver....
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Project Results
Cumberland continues to exceed our expectations. They take the time to understand what problems we...
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People and Knowledge
As our engagement has gone on, we have seen less involvement from the firm on the implementation...
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Tools and Methodology
In terms of implementation leadership, Cumberland has the opportunity to strengthen their oversight...
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Sales and Contracting
Cumberland has done an okay job on the contract negotiation side of things. We needed to change...
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Project Results
When we had some concerns, Cumberland was able to communicate our concerns to their contacts with...
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Relationship
Cumberland was supposed to be an expert in the implementation field, but sometimes we questioned...
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Relationship
We have had a positive partnership with the firm because our organization's leadership didn't have...
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People and Knowledge
Cumberland has been very effective in driving the project. They came in with experience, foresight,...
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Project Results
No one is perfect, but we have been extremely satisfied with Cumberland as a partner. They always...
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ROI and Cost
Cumberland is worth what we pay because we couldn't have implemented our system without them. We...
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Tools and Methodology
In the beginning of the project, I didn’t have a full understanding of the contractors' roles. When...
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Project Results
We have been doing a project with Navin Haffty because we needed subject matter experts for a...
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Tools and Methodology
Navin Haffty is very responsive to our needs. They communicate very well with us and meet our...
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Project Results
Navin Haffty helped us with some additional implementation services, and they really nailed the...
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People and Knowledge
Navin Haffty's knowledge of the product we were implementing was extensive and impressive. They also...
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ROI and Cost
I would say that Navin Haffty didn't nickel-and-dime us. There were some additional fees that came...
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Tools and Methodology
Navin Haffty had things planned well for the go-live, and they had the appropriate number of staff...
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Project Results
The system mostly worked as designed after the go-live. It did what we needed it to do. We always...
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Win/Loss - Why they were selected (by current clients)
Navin Haffty had more experience than the other firms we looked at. They knew workflows that were...
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Relationship
Navin Haffty has been very instrumental in guiding our path forward, and the decisions that were...
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Project Results
Navin Haffty came in and spoke to us and understood our core business first and then brought the...
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ROI and Cost
Navin Haffty's services were exorbitantly expensive. I would really like them to improve the pricing....
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Relationship
I can almost guarantee that if we needed a consultant for any reason, Navin Haffty would probably be...
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People and Knowledge
Navin Haffty has very experienced people. My entire department is pretty happy with Navin Haffty.
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Tools and Methodology
Navin Haffty did an excellent training session for us on a certain application. They came up with...
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People and Knowledge
Navin Haffty did a very good job of finding the right person for us. They understood our needs and...
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People and Knowledge
Navin Haffty has been a very good partner to our organization. Anytime that I have needed a...
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People and Knowledge
Navin Haffty's people actually know what they are doing, and they start running from day one. They...
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People and Knowledge
The firm found us a resource that we really liked. When it became obvious that prior individuals...
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Project Results
For a previous go-live, the implementation took a long time. But this time, we had upgrader tools...
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Project Results
Cumberland met my expectations. The firm was very helpful in building things out and training us....
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People and Knowledge
Cumberland's team has a deep understanding of systems, and they adapt to meet their customers'...
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Project Results
We were extremely happy with Navin Haffty, and we would use their services again. They made our...
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Project Results
We would buy Cumberland's services again. We lacked knowledge of the system that we were...
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People and Knowledge
The Cumberland project director makes a point to meet with me every few weeks to check on how I...
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Relationship
I haven't heard Cumberland express that they have our long-term interests at heart, but I am not...
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Project Results
Unlike previous projects, after our implementation, Cumberland didn't leave us with a good plan or...
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Tools and Methodology
The area we struggled with during our Cumberland implementation was making sure we included all the...
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People and Knowledge
Communication could be improved in our work with Cumberland. It is always a challenge to have a good...
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Project Results
I would use Cumberland's services again because our implementation projects have been successful....
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Project Results
During our implementation, Cumberland has not done as good a job of coordinating contacts as before,...
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Project Results
Cumberland can bring resources that know Epic very well, but I don't think the firm has a good...
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Project Results
We chose Cumberland first, but there were instances where they couldn't provide the resource quality...
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Tools and Methodology
Cumberland's developers could have questioned the business decisions that drove how they built their...
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People and Knowledge
I was very impressed with the Cumberland staff. They were very educated. They were self-sufficient....
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