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Tegria IT Planning and Assessment Commentary
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Greg Hughes
Research Director
KLAS Research Director - Greg Hughes
 
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Commentary Summary

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Negative
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User Commentary

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CIO

Relationship, Services

Our Tegria account manager was great. They didn’t just stay in the background; they stayed engaged...

Jul 2025
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(0)
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CIO

Loyalty, Operations

Tegria's assessments gave us a list of recommendations. Some were for IT and some were for the...

Jul 2025
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CIO

Loyalty, Relationship, Operations

We have engaged Tegria previously. We like to rotate vendors in order to get fresh perspectives, but...

Jul 2025
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(0)
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Manager

Operations, Services

We had the firm come in to help with a departmental change. They assessed everything, including...

Jun 2025
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COO

Operations, Services

Tegria has been very responsive and has helped us find the right resources. Also, they do a great...

Jun 2025
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(0)
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Director

Operations

I don't have anything negative to say about Tegria. They had a statement of work that they provided...

Nov 2024
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(0)
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Director

Relationship

Tegria constantly reaches out and makes sure that we are satisfied with their service, and they are...

Nov 2024
||
(0)
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Director

Relationship, Value

I struggled a little bit with Tegria not understanding our uniqueness, so there could have been more...

Nov 2024
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(0)
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VP/Other Executive

Relationship, Operations

I didn't want technical software answers. I wanted basic business acumen sense that said something...

Nov 2024
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(0)
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VP/Other Executive

Operations

Tegria thought we were somewhere we weren't, but that was a high-level assessment. I need to be fair...

Nov 2024
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(0)
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VP/Other Executive

Loyalty, Relationship

I believe Tegria is now with a different company, but they were part of the Navin Haffty group that...

Nov 2024
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(0)
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Analyst/Coordinator

Relationship, Services

Tegria is easy to work with when they listen. We are pretty happy with them.

Aug 2024
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(0)
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Manager

Relationship, Operations

The consultant from Tegria met with us when we first started to get our concerns and feedback on...

Aug 2024
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(0)
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Manager

Relationship

I am definitely likely to recommend Tegria. The consultant was very personable with us. They were...

Aug 2024
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(0)
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Manager

Operations

With Tegria, I think the only thing that we would sometimes struggle with was a last-minute virtual...

Aug 2024
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Manager

Operations

I did a site visit with another facility that had the same technology as us, and they had some good...

Aug 2024
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