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Tegria IT Planning and Assessment Commentary
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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IT Advisory Services 2023: What Services Do Firms Offer and How Consistently Do They Perform?
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What Services Do Firms Offer and How Consistently Do They Perform?
February 2023
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Commentary Summary

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Neither
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Negative
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User Commentary

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CMIO

Relationship

We originally engaged Tegria for one thing, and we are engaging with them now for another project....

Aug 2023
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CMIO

Loyalty, Relationship, Value

Tegria was recommended to us by a prior customer who had done an engagement that was extremely...

Aug 2023
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CMIO

Value

Tegria does not really nickel-and-dime. When they legitimately had to bring in extra resources, they...

Aug 2023
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CMIO

Relationship, Services

At the leadership level, the people from Tegria were really fantastic. At the worker bee level, they...

Aug 2023
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CMIO

Relationship

We hired Tegria for a big project. They knew that the project would be a gateway to an even bigger...

Aug 2023
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CMIO

Services

We had an issue with the final ROI document, and we had to go back and redo some things. But the...

Aug 2023
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CMIO

Relationship

One amazing thing that Tegria did was bring resources of their own where they had them. Where they...

Aug 2023
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VP/Other Executive

Relationship, Relationship

A couple of mistakes were made that resulted in some big impacts, and the mistakes were found months...

Aug 2023
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VP/Other Executive

Relationship, Relationship

We are still early on, but Tegria is meeting expectations. I don't think they are exceeding...

Aug 2023
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VP/Other Executive

Relationship, Relationship

We don't feel like one of Tegria’s clients. We feel like they are our partner. They are here with...

Aug 2023
||
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VP/Other Executive

Loyalty, Loyalty

With KLAS' help and some other help, we looked at a number of firms in the space. Early on, we had a...

Aug 2023
||
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

We had prior experience with the firm from our prior EMR migrations. We had a pretty good track...

Jul 2023
||
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Director

Value, Value, Value

There were some challenges around Tegria’s accuracy with their projected budget. They missed the...

Jul 2023
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

If someone else were going to engage Tegria for the same type of project we did, I would tell that...

Jul 2023
||
(0)
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Manager

Services, Services, Services

The Tegria people I worked with gave me some metric slides, and those had cute little pictures where...

Jul 2023
||
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations, Services

As we were wrapping up, there was a lack of communication on the physician billing side. We weren't...

Jul 2023
||
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

Tegria’s consultants were great to work with and very professional. They shared their experiences...

Jul 2023
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

With Tegria, we were very successful with what we wanted to achieve. Our ambulatory areas are...

Jul 2023
||
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm helped us come up with some different frameworks for approaching things. They helped us put...

Jul 2023
||
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Analyst/Coordinator

Relationship, Relationship, Relationship

One thing Tegria did that exceeded expectations was advocate for us. We are a large organization,...

Jul 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship

Tegria’s staff is knowledgeable and unafraid to say they don’t know something. However, when they...

Jul 2023
||
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Analyst/Coordinator

Operations, Operations, Operations, Services, Services, Services

My biggest pain point with Tegria is that they usually release the education for an upgrade a few...

Jul 2023
||
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