UKG Pro WFM Timekeeping Commentary

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I have also found the platform to be rigid when compared to newer enterprise solutions. Tasks that...

My experience with UKG Pro WFM Timekeeping has been largely negative, and we are currently in the...

One of my biggest concerns with the solution is the user interface. In my opinion, the overall...

There are a few potential improvements that we have found so far. There are some simple things. A...

The support tends to be a little more of a challenge. We have been with either Kronos or UKG for...

If someone submits PTO under their current manager and then transitions to a new manager before they...

The vendor definitely delivers on their road map. The difference between the old system and this one...

As an end user, I really like the system. When I get in to approve PTO or do anything, I really like...

The training is as expected. It is very much designed to look at the system agnostically, and users...

There are little things where I would have preferred to see the vendor really put the time in on the...

Although UKG Pro WFM Timekeeping is not perfect and there are some minor limitations, the crucial...

The front-end UI is definitely very aesthetically pleasing; the system is very useful, and...

We could have more reporting capabilities in terms of checking on things. There are some things that...

UKG's system is pretty simple, and it does what it needs to do. UKG Pro WFM Timekeeping is the...

The vendor's training was very basic. We had to learn most things on the job. I think UKG needs...

The jury is still out with UKG Pro WFM Timekeeping. We have spent so much time and effort on it, and...

For the first six months that we had the solution, the vendor was available to us. However, we don't...

UKG isn't my favorite. I wouldn't recommend them because there are too many working pieces that...

UKG's timekeeper solution is simpler than their scheduling solution. The timekeeper system is easier...

We did not anticipate that using the same vendor's solutions for both scheduling and timekeeping...

UKG Pro WFM Timekeeping is excellent. It is very accurate. It works and does exactly what it needs...

We use Ascend as an intermediary UKG service partner. Ascend is doing the building and helping us do...

I feel like we have gotten some more traction with support for UKG Pro WFM Timekeeping. UKG has been...

UKG Pro WFM Timekeeping is solid. The biggest opportunity for improvement would be to have more...

At the end of the day, we don't have as many issues with UKG Pro WFM Timekeeping as we do with other...

Previously, system changes to UKG Pro WFM Timekeeping were often a surprise, but the vendor has been...

There are certain notifications and dashboards that we were told we would have access to and would...

In terms of timekeeping dynamics, UKG has a bunch of modules that we are trying to implement....

The system requires a lot more clicks than we would like. UKG doesn't really change the system...

UKG is responsive when we have emergencies. As much as we don't like some of the system's...

UKG's challenge is that the system isn't that customizable. Users have to take what they get with...

The implementation of UKG Pro WFM Timekeeping was very rocky. We are still early on in our live use...

UKG Pro WFM Timekeeping is a solid product. However, it could be improved with more visibility into...

UKG Pro WFM Timekeeping is great for our business.

I would love to see more education be made available when the vendor does updates.

UKG's account team is great.

There aren't as many opportunities for timekeeping as there are for scheduling.

When it comes to ease of use for UKG Pro WFM Timekeeping, there is going to be a mixed bag of...

I think UKG does keep all promises regarding timekeeping, and the solution works, as illustrated by...

My opinions on whether we have received our money's worth are mixed. I think that there have been...

The system holds all of our calculations, like our overtime, retros, and things like that. In our...

In the beginning, working with the system was a nightmare because our implementation team received a...

In the beginning, UKG's support was lacking in terms of responses. We always had to follow up...

UKG has a scheduled meeting with our staff members where they go over any issues the staff members...

The largest item on my wish list for the solution would be to have an effective dating capability...

We used to have a way to enforce comments in the previous version of the solution. We could make a...

We would like the ability to edit time-off requests in the solution and select multiple days in a...

UKG needs to get some stabilization in their product. They need to be consistent with their release...

UKG does not avoid charging for every little thing. There was an instance where UKG wanted to charge...

UKG Pro WFM is probably part of our long-term plans, but only because I don't know if our...

Our clinical team would be very interested in looking at alternatives to UKG's solution for...

UKG's support is still pretty good. There are certain things that we can call into what they call...

The outcomes with the system are kind of a trade-off. We get rid of some pain points, and we get...

Our implementation of the system went very poorly because we dealt with a different group of people...

In a lot of ways, the system is pretty easy to use, but in a few ways, it is kind of hokey. It can...

We are paying UKG more than we really want to pay. In fairness, the system isn't the most expensive,...

As with any application, there is always room for improvement. UKG's product is solid and delivers...

We need the ability to add a comment to the accrual resets; at this time, we do not know who is...

When someone is entering a leave of absence, we would like the PTO accruals to automatically be...