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UST HealthProof BPaaS Commentary
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Subject Expert
Mac Boyter
VP of Engagement
KLAS VP of Engagement - Mac Boyter
 

Commentary Summary

Performance details

Comment Type Breakout

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Neutral
Negative
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User Commentary

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VP/Other Executive

We went with UST HealthProof because they understand what a payer should do.

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Up until three months ago, I would've given UST HealthProof the lowest score for their quality of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

UST HealthProof has been a true partner. I have had experience outsourcing claims adjudication to...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

Our account manager from UST HealthProof is overwhelmed at times. I asked for a dedicated account...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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COO

There is a continued lack of insight and transparency into what UST HealthProof is doing, and that...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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