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Vim Payer/Provider Data Exchange Commentary
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Jaren Day
Research Director
KLAS Research Director - Jaren Day
 
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User Commentary

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Director

Product

The Vim system met our initial functionality needs, but other products provide differentiated...

Dec 2025
||
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Director

Operations

The training involves group sessions with providers and educating them on how the process works. The...

Dec 2025
||
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Director

Product

With functionality and stability, there are times when Vim's system goes down, but that isn't easily...

Dec 2025
||
(0)
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Director

Operations

From an implementation and user-enrollment perspective, the system is excellent.

Dec 2025
||
(0)
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VP/Other Executive

Operations

The implementation of Vim's solution was a simple data exchange, and it was set up in the same way...

Dec 2025
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(0)
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VP/Other Executive

Loyalty, Relationship, Product

When a provider or a health system signs up and downloads the Vim tool, the level of engagement we...

Dec 2025
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Director

Loyalty, Product, Value

The system allows us to open hierarchical condition categories and quality gaps to our care team...

Dec 2025
||
(0)
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Director

Operations

The system is very easy to use. With a lot of other vendors, the implementation timelines that we...

Dec 2025
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Director

Loyalty, Operations

The system has been easy for providers to use. The training and rollout for it were some of the...

Dec 2025
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Director

Product

The system is not integrated with our EHR. We cannot leverage Vim's system to push care gap...

Dec 2025
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Director

Relationship, Product

We curate data on our end to ensure that it meets the highest quality standards. We work very...

Dec 2025
||
(0)
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Director

Loyalty

We analyzed multiple point-of-care tools and found that Vim's system is integrated with most of the...

Dec 2025
||
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Director

Product, Value

Some providers are very open to using a point-of-care tool within the EHR. Those providers see the...

Dec 2025
||
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Director

Product, Value

We struggle with member and patient experiences. Members do not directly use or interact with the...

Dec 2025
||
(0)
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Director

Relationship

The vendor partners with us aggressively to ensure that we follow the highest industry standards for...

Dec 2025
||
(0)
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Director

Loyalty, Value

The product is part of our long-term plans over the next three to five years, but there are price...

Dec 2025
||
(0)
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Director

Operations

The vendor's implementation team is very responsive and provides significant handholding for us and...

Dec 2025
||
(0)
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Director

Operations

Training is an area where the vendor could improve. The vendor's training modules were not very...

Dec 2025
||
(0)
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Director

Relationship

The vendor's people are always available. If we email the vendor's support team members, they will...

Dec 2025
||
(0)
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Director

Product

We use Vim's system as a point-of-care tool to share member-level information and open care gaps,...

Dec 2025
||
(0)
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Director

Product

The integration between Vim's system and our EMR makes it very easy for providers to view the...

Nov 2025
||
(0)
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Director

Product, Value

We would like to have the ability to integrate the system more quickly. Vim has relationships with...

Nov 2025
||
(0)
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Director

Loyalty, Product, Value

Right now, the system allows us to display information to providers. That is helpful when providers...

Nov 2025
||
(0)
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VP/Other Executive

Relationship, Product

Vim has been great to work with. We had some challenges years ago, but as things have moved forward...

Nov 2025
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(0)
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VP/Other Executive

Culture, Product

When we use the system, we give the vendor a spreadsheet, and everything we send them shows up in...

Nov 2025
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(0)
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VP/Other Executive

Loyalty, Product

We have put in some requests, and Vim is working to implement some of our wish-list items. I am sure...

Nov 2025
||
(0)
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VP/Other Executive

Product, Value

We have been very satisfied with the system, and Vim continues to make improvements to it and to...

Nov 2025
||
(0)
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