Workday HCM, Financial Management and Supply Chain (ERP) (<300 beds) Commentary

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In hindsight, assuming an organization was going to do the build themselves and depending on their...

The training program is not a day-to-day thing that I interact with Workday on. From what I hear, it...

If I had to say one thing in the realm of what I want to see Workday improve, it's that we have our...

The vendor continues to partner with us. We continue to add modules. We're currently looking at Sana...

The overall experience isn't world class or anything. I appreciate all of the resources and...

Since we have an ERP team here, they would be the primary conduit for support. We get services from...

The Workday training videos were not really pertinent. I wouldn't say there was much of a Workday...

Integrations with Workday were a major source of frustration throughout the implementation. It was...

The product is a much bigger, more robust system than what we need, and because of that, it's not...

We had a project manager who was more involved in working directly with Workday, and we also had a...

The system is very robust in some areas and very restrictive in others. It's been challenging to...

Workday will answer a case question, but they won't really dive in and help us fix something. To...

Workday doesn't partner with their customers. I've been working with Workday for many years now, and...

Workday's training costs a lot. The training is very specific to a consultant who's configuring the...

Workday has done a poor job of partnering with us to achieve any tangible outcomes. I don't think...

We would definitely buy the Workday solution again. The HCM piece is the strongest, and we're...

Workday doesn't accept any accountability for their customers' use or optimization of the system. I...

I don't regret that we went with Workday. Given our other options, strategic objectives, and...

Workday has partnered with us to achieve tangible outcomes primarily by providing the product- and...

The solution's functionality has grown significantly since we implemented it. It does everything we...

I’d like to see Workday be more proactive with customers and share more about product strategy and...

Workday has good, solid foundational training, but we would like to have some of our organization's...

Workday has a customer portal, and they really encourage us to leverage the portal. And when it...

Workday has a large account team that supports us. They are spot on. They want to be in here working...

There are probably some capabilities we could wish for, but all in all, the solution has the...

There are a lot of things that Workday's support people don’t expect to handle. Our previous...

We have been working with Workday on optimization. They have been a partner in helping us optimize...

Workday’s spend has been going up since we adopted their system several years ago. Things that were...

Workday has really helped us support the application with minimal staffing.

I am very grateful that we went to Workday's system. It is a very powerful tool. There are a lot of...

Our employees have greater access to things through Workday's system. Anything people used to have...

Workday's implementation team was side by side with us during our implementation. I have nothing...

Workday avoids charging for every little thing. What we bought is what we get. There were no other...

I don’t think Workday really has strong training for after implementations. I think they could be...

I would tell others to ask Workday a lot of questions and to get their reports built because there...

If we hold Workday accountable, they keep all promises. Because they use partners for much of their...

We deployed our productivity dashboard, and it includes revenue and expenses. Information from EHR...

Workday meets with us routinely to make sure the applications are flowing smoothly. They have...