Workday HCM, Financial Management and Supply Chain (ERP) (<300 beds) Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Relationship, Product
Workday is a good partner. We also have Workday Success Plans. Those give us an enhanced level of...
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Relationship, Product
Workday needs to make some advancements related to healthcare specifically, like when it comes to...
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Loyalty, Operations
I don't think that the supply chain module from Workday is as great as the other modules they have....
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Operations
We have to purchase credits for training with Workday, and when we run out of them, we have to wait...
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Culture, Product
Our end users like the Workday solution better than our last solution. I know it is a pain point for...
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Relationship, Operations, Product
The integration between our time and attendance solution and the Workday solution has been a rough...
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Relationship
If we submit a ticket to the Workday support team, we have to be very specific about what the...
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Operations, Product
There are a lot of things in the product, including out-of-the-box dashboards, reports, tasks, and...
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Operations
There is no training unless we pay for it. We purchased a certain number of hours for training from...
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Operations, Value
We would like Workday to have some on-demand training videos or presentations to show us how to...
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Operations, Product
The module for the supply chain and materials doesn't work very well. There are a lot of challenges...
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Operations
Workday did not do the implementation for us. We worked with a third-party partner, and it was an...
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Product, Value
For HR and finance, the product works pretty well. It takes a bit of time to understand how work...
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Product
The biggest problem with Workday that I have is reporting. It is very difficult to get any useful...
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Culture, Relationship
We have had two separate teams from Workday, and the first team was not very engaged. Our current...
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Relationship, Value
Workday has something called a full-time service equivalent, and basically, the more people who are...
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Product, Value
The solution is meeting our business requirements. We achieved overall business process...
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Relationship
The quality of Workday’s support is good, but sometimes the support people take a little too long....
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Relationship
I love working with Workday. They are always able to push us faster than we can push ourselves. The...
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Relationship
We work with Workday all the time. The biggest thing is a few years ago, they worked with us to...
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Loyalty, Product
Something on our wish list for the Workday product is to see a little more of the employee...
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Culture, Product
I would tell someone looking at the system that a single source solution would mean all modules, and...
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Relationship, Product
Workday has moved the needle for us in a positive direction. Accessing data is our biggest...
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Product
With Workday's supply chain module, we have added a lot of punch-outs. We certainly have simplified...
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Product
We do a lot with grants and FTE reporting. The reporting in general, regardless of whether it is...
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Product
We don't have any wishlist items for the system. The only thing that comes to mind that we need is...
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Relationship
Workday really has not partnered with us. We have not been super excited with our Workday account...
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Operations
We had a good implementation. We didn't have any high-impact issues on day one with our integrator.
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Product
For me, it has been life changing to not have to massage data, take it out of the Workday system,...
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Operations, Value
Workday’s training is excellent, except that it is pretty expensive for a company of our size. The...
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Relationship
Sometimes it takes a bit of time for our Workday account manager to actually jump on issues. Once...
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Loyalty, Relationship
Workday is fairly good at partnering with us, and we have had a lot of contact recently about...
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Relationship
I can't honestly say that any system would ever meet all of everybody's needs. There are things...
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Operations, Product
The upgrades go fairly smoothly. They are very well documented, and the testing is good. The payroll...
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Relationship
Workday's solution is probably one of the premier ERP solutions at the moment, and between their...
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Loyalty, Value
Our plan with Workday is a more inclusive plan. Outside of needing them for extra things, everything...
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Operations, Product
The product is very intuitive, but it is like learning-a-new-language intuitive. We have to learn...
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Product
Where the product works well is the complete integration of the systems. We have more visibility...
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Relationship
Healthcare is a significant portion of Workday’s business, but they do still have an opportunity to...
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