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Workday Human Capital Management (Talent Management) Commentary
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What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Workday is very responsive. They do a very good job of partnering with us. Sometimes healthcare has...
Workday's prices are all very high, but we don't get unexpected costs. If we do have additional...
There are definitely some areas where we'd like to see more AI tools from Workday. We would...
One of the barriers with Workday has been the price tag. When we see it, it's quite crazy. Even with...
Workday is meeting all of our needs, and certainly, the team is really leveraging that capability.
The areas where we've seen Workday be a little soft are with some of the AI capabilities in that...
Overall, Workday's products are solid. We're happy with them. We did a reference call with another...
Workday and Oracle Health are the leaders in this space. They each have their own respective...
Workday’s pricing model has shifted from a subscription to a usage-based model, so for many...
Things are going well. We're using the system almost to its full capacity. Areas within our business...
We're using HiredScore and Talent Mobility, which is also part of HiredScore. I don't think we're...
We're starting to see a big shift with Workday because they're starting to nickel-and-dime us for...
We have Workday listed as a partner. In all of our vendor management tools, we consider them a...
Workday has evolved with us and evolved with the industry. We're adopting newer features, including...
Workday Human Capital Management helps employees build better profiles of their skills and...
Workday offers quite a bit of training. That includes instructor-led training, both in person and...
Workday has very good service and support. The account management structure has been a real...
Workday stands out from their competitors because of three things. First, the quality of their...
Workday is always having to compete with best-of-breed vendors in specific areas where it's...
Workday is expensive, and the Flex Credits model isn't helping. The vendor needs to lower their...
Workday has introduced a new approach to fees called Flex Credits. Those fees are in addition to our...
We're not thrilled with Workday’s onboarding functionality. They have released new onboarding...
An area that Workday could improve is Workday Skills Cloud, which we're currently implementing along...
Workday is a leader in human resources technology. The user interface has improved over time as...
Workday Human Capital Management provides broad-based functionality for all of our HR team's needs....
Workday has a very different model based on each organization's size. I think that a larger...
Workday is not as good as Epic is when it comes to training. I have the biggest beef with Workday...
Workday's solution makes our process a lot more streamlined end to end, especially compared to our...
Workday has deviated from the customer service management model. We have a customer success manager,...
The message I would give Workday is that the split-out approach and the super focus on upsells...
Workday Human Capital Management was really transformative when we first went live on it. There were...
When it comes to solution capabilities, we had some supplemental applications that we had to plug in...
Given what's happening with AI, all the SaaS vendors, Workday included, must pay a lot of attention...
When it comes to Epic building an ERP solution, after investing so much money into Workday, I'd like...
Technically, Workday’s training program is great. They train everyone on the various modules we need....
When it comes to Workday being fair with their charges, I'm a hard negotiator, so I've negotiated a...
Workday was a great partner when we implemented the solution. They were engaged. Workday is a...
Workday responds to us. I don't know that we've gotten all the changes that we would have liked to...
We came from a self-strung-together system of HR products. The flow of Workday's solution and the...
We didn't spend a lot of time with Workday in the early days. We worked with the implementation...
The solution is good, and we've smoothed out a lot of issues, but there's a lot of value that we...
There are many tasks available on the mobile version. It is very good and helps drive engagement...
My implementation partner and I have regular calls to talk. If I have a question, I call them.
Workday has been pretty much exceeding my expectations. There are a couple of things, but we expect...
The solution has just been great for us since we got it up and running. Having employees be able to...
Whenever we have a big problem, we want it fixed immediately. There have been instances when that...
For ideal training, I would prefer more on-site training from Workday. That may be a personal...
Workday Human Capital Management is an expensive product, but we have gotten a lot out of it. It...
We have good people from Workday. They have done a good job reaching out to us, and even their...
With the new areas we are working in, it would be nice to see an AI product from Workday for the...
Workday is innovative. They are introducing a solid product line, and they have a good, strategic...
With training, there was just so much to absorb so quickly, so longer training periods might be better....
The updates for the solution are really smooth. They happen on weekends, and then on Monday morning,...
When it comes to support, things take a little longer than I think they should. We do everything...
Commentary Summary
Comment Type Breakout