Secure Internet & SaaS Access (ZIA) Commentary

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The vendor has advanced sandboxing capabilities. Instead of entirely blocking a domain, the vendor...

Everyone uses the system. It's meeting our needs pretty well, and Zscaler is pretty responsive.

Secure Internet & SaaS Access is the core of what we're using Zscaler for. We have the technically...

Zscaler will let us run slightly hot on our licensing. We were licensed for a certain number of...

Zscaler is always looking to provide us with solutions because they want more licensing. But if we...

With the way things are evolving, especially with AI, Zscaler is trying to keep up, and I think...

Zscaler is one of our largest cybersecurity contracts. The value the system provides is worth the...

By and large, Zscaler does a pretty great job. They have invested specifically in the healthcare...

Zscaler offers their own training courses where we can earn certifications at the end, and they make...

Zscaler is constantly making acquisitions and introducing new features, and even if those are not...

Zscaler will assign every account some positions that are basically just a support team. We have an...

Across the industry, we're running into a lot of problems where we're just not getting the kind of...

Zscaler is definitely innovating, developing, and acquiring. In the industry, there are big,...

We had access to the training, and it was primarily web based. I don't think we did a lot of...

Zscaler is forthcoming about what's working and what's not working. They listen when we have...

Zscaler changed how we structure our source IP anchoring. We need a good inventory of our network...

Before COVID-19, we were largely a butts-in-the-seats organization. We came to work, and we didn't...

We've been able to work through most things along the way. In some cases, we've added more control...

Secure Internet & SaaS Access hasn't improved as quickly as I would have expected during the AI...

My only concern is that the Zscaler products are incredibly powerful tools, but they're essentially...

I wouldn't recommend Zscaler's system to a 10-person company. But for large enterprise customers,...

Zscaler’s support is pretty good, but because Secure Internet & SaaS Access is so complicated,...

ZIA fits where it is in the market, but there are more opportunities for innovation with what...

We are super happy with Zscaler. They are very responsive and willing to work with us. That is all I...

Zscaler's solution can work with some very specific, unique use cases in healthcare. When doctors...

The account management of Zscaler is good. They have good account management because they are very...

One way that Zscaler could improve is by offering more competitive pricing. Their costs have...

I like that Secure Internet & SaaS Access does what it is supposed to do.

The sales team from Zscaler has been on-site with us a couple of times in the recent past, and it...

The sales team from Zscaler is good, but the support team from Zscaler is really good. They are the...

Zscaler's training is absolutely amazing. Zscaler offers a lot, and they give us free credits toward...

Zscaler is very liberal. If we run over on our end-user accounts, the vendor won't start charging us...

ZIA is almost transparent with end users. It is the backbone of Zscaler's products. There is also...

Recently, some concerns have come up about Zscaler's AI model and the possibility that Zscaler may...

ZIA is definitely a little pricey, but the value is there. When we originally implemented the...

I have recommended ZIA a few times. It is a really great product. The first time we talked to...

There were a couple of times when Zscaler tried to get customers to buy a different product or an...

ZIA fills a gap in and enhances our security perimeter all around. When we had a local breakout, the...

Zscaler is very reactive to everything we ask for. We have a dedicated sales executive on our team...

We paid for additional training, and Zscaler didn't even charge us for some of it. They offered a...

We ran into a little snag at the beginning, so I would ding Zscaler a little, but that was due to...

We have no plans to move away from the system. I am very satisfied with it. We are really happy with...

The vendor is pretty generous with trial licenses. The vendor is pretty good about letting us try...

We compared Zscaler with a number of other vendors, including the one we had moved away from. We had...

Zscaler's training initially consisted mostly of them telling us to go through our documentation and...

Zscaler is starting to make a lot of inroads with new technology, and they are doing a great job...

By and large, the system tends to be pretty user friendly from an admin side. When it comes to...

We meet with the vendor regularly, and they do a pretty good job of letting us know that there are...

The system doesn't always do what we expect it to do. We never really got the integration we needed...

If I were to give Zscaler a significant ding, it would probably be because of their support. The...

The system does everything that we need it to do and then some. We are using AI to make sure that...

The system does exactly what we expected it to do. I don't think that we have run into a whole lot...