Transitions of Care 2022
29 December 22
| Bradley Hunter and Paul Warburton
Inefficient care transitions lead to wasted time and energy, increased risk of human error, and potentially poor experiences for both patients and providers. Despite the industry’s attempts to ensure the right information is sent to the right people at the right time, healthcare organizations must often revert to manual processes for data entry, verification, and communication. Some organizations use or want to use technology to streamline their transitions of care (TOC). This report—KLAS’ first to look at TOC—draws from the perspectives of 95 healthcare leaders across multiple care settings to understand their adoption of care transition technology, the challenges they encounter in their care settings, and the vendors they are considering.
Considered
Director
Cognizant had a really strong RFI, but their sales pitch around integrations and what people are...
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Manager
We are considering moving to CareAdvance Enterprise. The hope with Cognizant is that because we are...
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Being Replaced
Unknown
We tried to implement HELIOS, but that didn't work out.
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Decided / Likely Choice
Unknown
We decided to replace our current product with HELIOS.
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Unknown
We selected HELIOS because we believed that VirtualHealth could stay current with their advances in...
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Director
We have done an RFI with VirtualHealth, and the RFI alone has been disappointing. I don't feel like...
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Manager
We would like better linking to community resources for SDOH, but what mainly drove us to Compass...
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Director
We are looking at Epic because a certain part of our organization wants us to, but there are some...
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Director
CareRadius Suite is not a current product; we need to be using a SaaS product that is in the cloud....
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Manager
We are looking at other vendors to replace EXL.
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Director
We have done a courtesy review of CareRadius Suite, but the solution does not have the...
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Director
We have looked at HealthEdge, but we have been a bit surprised with the RFI process and with some of...
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Unknown
We looked at HealthEdge's offering because our old solution was dated.
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Manager
GuidingCare was considered as a possible replacement for our current care management solution.
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Unknown
We would like to move to a modern care management system.
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Unknown
Our legacy technology was limiting our efficiency in the care management space because the system...
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Manager
We are moving to Aerial because we were acquired by another organization that uses it.
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Unknown
We attempted to implement another system, but that implementation failed. We are going to see what...
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Unknown
We chose MHK because of their CMS compliance, their Band-Aiding, and their auditing behind the...
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Unknown
We were looking to find a product that could keep up with market and technology changes, but...
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Unknown
We decided to replace ZeOmega. Jiva is expensive, so as soon as I say I want something, I get...
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Director
We are looking at ZeOmega because our current vendor is not investing in their solution. Through our...
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Manager
We considered moving to ZeOmega. They seem to be really well liked by their clients. I like...
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Manager
TruCare doesn't meet all of our needs today because we haven't upgraded. We are far behind. Zyter...
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