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Decision Insights™ Care Management Solutions (Payer) Commentary

Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
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Comments Summary    Filtered view:
Interview collection 0 to 24 months

Shows number of comments for Being Replaced Decided/Likely Choice Considered
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23

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58

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Decision Commentary 
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Cognizant CareAdvance Enterprise (TriZetto) CareAdvance Enterprise (TriZetto)
 

Considered

Director

Cognizant had a really strong RFI, but their sales pitch around integrations and what people are...

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Title Goes Here

Manager

We are considering moving to CareAdvance Enterprise. The hope with Cognizant is that because we are...

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Elligint Health HELIOS (formerly VirtualHealth) HELIOS (formerly VirtualHealth)
 

Being Replaced

Unknown

We tried to implement HELIOS, but that didn't work out.

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Decided / Likely Choice

Unknown

We decided to replace our current product with HELIOS.

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Title Goes Here

Unknown

We selected HELIOS because we believed that VirtualHealth could stay current with their advances in...

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Title Goes Here

Director

We have done an RFI with VirtualHealth, and the RFI alone has been disappointing. I don't feel like...

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Epic Compass Rose Compass Rose
 

Title Goes Here

Manager

We would like better linking to community resources for SDOH, but what mainly drove us to Compass...

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Title Goes Here

Director

We are looking at Epic because a certain part of our organization wants us to, but there are some...

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EXL Healthcare Care Management Solutions EXL Healthcare Care Management Solutions
 

Title Goes Here

Director

CareRadius Suite is not a current product; we need to be using a SaaS product that is in the cloud....

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Title Goes Here

Manager

We are looking at other vendors to replace EXL.

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Title Goes Here

Director

We have done a courtesy review of CareRadius Suite, but the solution does not have the...

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HealthEdge Care Management Solutions (HealthEdge & Altruista) HealthEdge Care Management Solutions (HealthEdge & Altruista)
 

Title Goes Here

Director

We have looked at HealthEdge, but we have been a bit surprised with the RFI process and with some of...

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Title Goes Here

Unknown

We looked at HealthEdge's offering because our old solution was dated.

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Title Goes Here

Manager

GuidingCare was considered as a possible replacement for our current care management solution.

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Medecision Aerial (for Payer Care Management) Aerial (for Payer Care Management)
 

Title Goes Here

Unknown

We would like to move to a modern care management system.

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Title Goes Here

Unknown

Our legacy technology was limiting our efficiency in the care management space because the system...

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Title Goes Here

Manager

We are moving to Aerial because we were acquired by another organization that uses it.

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Title Goes Here

Unknown

We attempted to implement another system, but that implementation failed. We are going to see what...

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MHK CareProminence CareProminence
 

Title Goes Here

Unknown

We chose MHK because of their CMS compliance, their Band-Aiding, and their auditing behind the...

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Salesforce Member Care Management Salesforce Member Care Management
 

Title Goes Here

Unknown

We were looking to find a product that could keep up with market and technology changes, but...

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ZeOmega Jiva Jiva
 

Title Goes Here

Unknown

We decided to replace ZeOmega. Jiva is expensive, so as soon as I say I want something, I get...

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Title Goes Here

Director

We are looking at ZeOmega because our current vendor is not investing in their solution. Through our...

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Title Goes Here

Manager

We considered moving to ZeOmega. They seem to be really well liked by their clients. I like...

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Zyter TruCare TruCare
 

Title Goes Here

Manager

TruCare doesn't meet all of our needs today because we haven't upgraded. We are far behind. Zyter...

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Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess



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