Market Energy – Patient Self-Scheduling

Given the staffing challenges that persist in today’s healthcare market, provider organizations want tools that generate new business and alleviate their scheduling burden. Additionally, a top priority for patients today is the ability to self-schedule online. Zocdoc aims to meet the current needs of both provider organizations and patients through a cloud-based booking platform. This report examines customer experience and satisfaction with Zocdoc’s platform.

First Look

Relatient Dash Schedule 2023

30 June 23 | Adam Cherrington and Taelin Bryan

With increasing demand for better healthcare services, organizations need ways to improve a major pain point along the care journey: patient scheduling. Organizations need solutions that improve patient outcomes, increase efficiency, and streamline workflows. Patients want an improved experience through timely, convenient access to care. Relatient Dash Schedule aims to meet the scheduling needs of both patients and organizations, and this report offers a first look at provider customers’ experiences.

Decision Insights™ Patient Self-Scheduling

Interview Timeframe

Decision Insights™ Patient Self-Scheduling

Interview Timeframe

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