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Ambulatory Therapy/Rehab 2018
A Closer Look at the Specialty EMR Vendors
Utilization of ambulatory therapy/rehab services is expanding as healthcare providers, patients, and payers look for treatment options that are less risky and more cost effective than surgery and drug therapy. Some of the ambulatory organizations that provide these services use general (non-specialty) ambulatory EMRs. Others choose EMRs tailored specifically to the ambulatory therapy/ rehab market. Several vendors offer such products, but how well do these specialty vendors deliver solutions, relationships, and reporting that meet the market’s unique needs? What are their strengths and shortcomings?
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Key Topics
- WebPT Maintains Market-Leading Performance across Large Customer Base; Clinicient, Raintree Also Strong Options
- Support Is a Pain Point for Casamba and Net Health Customers
- WebPT Excels in Simplicity; Clinicient Customers Need Strong Training to Utilize System’s Extensive Functionality
- Clinicient Delivers Highly Robust Reporting
- Most Interviewed Net Health ReDoc PP Customers Feel Stuck or Plan to Leave
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.