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Autonomous Coding 2025
A Promising Start for an Early Market
Autonomous coding is top of mind for revenue cycle departments looking to ease coder staffing constraints and improve operational efficiency. Although the market is in its early stages, vendors are already delivering tangible benefits regarding workflow efficiency and accuracy. Still, customers consistently report functionality gaps and a desire for broader specialty adoption and stronger implementations—signaling that vendors will need to evolve quickly to meet rising expectations. This report details customer experiences with prevalent vendors in the market.
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Key Findings:
- Today, Autonomous Coding Is Most Prevalent in Radiology & ED; All Customers Want to Broaden Use Cases
- Nym and Fathom* Customers Benefit from Strong Support & Implementations; CodaMetrix Customers Appreciate Vendor Relationship, Want More Consistency
- Customers of All Vendors Report Functionality Gaps; Nym Customers Want More Clarity & Transparency Around Product Road Map
*Limited data
Writer
Natalie Hopkins
Designer
Natalie Jamison
Project Manager
Sydney Toomer
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.