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2025 BEST IN KLAS
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Data & Analytics Services 2025
A Decision Insights Market Analysis
Author
Warren Whitford
Author
Kevin Huang
Data and analytics services are a top priority as healthcare organizations seek to organize rich healthcare and operational data to improve their data-driven decision-making and prepare for AI adoption. To achieve these goals, organizations want services firms that can (1) help design and develop data and analytics strategies and (2) provide short-term expertise and project assistance. This report draws on 17 purchase decisions captured by KLAS between August 2023 and June 2025 in the course of soliciting client feedback on services engagements. The following pages share several key insights:
- The most common types of engagements that are purchased
- The firms most frequently considered and selected in this sample
- Key factors that drive firm selection
- Actionable guidance for healthcare organizations looking for a services firm
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Key Findings:
- What Types of Engagements Were Purchased?
- What Services Firms Were Most Often Considered?
- Why Were Firms Not Selected?
Writer
Sarah Brown
Designer
Kath Spencer
Project Manager
Sydney Toomer
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.