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2024 BEST IN KLAS
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DrFirst SmartRenewal 2024
Streamlining the Prescription Renewal Process
Author
Paul Hess
Author
Jacob Mortensen
Delays and mistakes while transcribing prescription renewals can have devastating consequences for patients and health systems. Organizations are beginning to use automated and AI-enabled tools during the renewal process to safeguard against these risks. SmartRenewal—part of the Fuzion by DrFirst medication management platform—integrates into EHRs and automatically captures and inputs prescription renewal information. This report takes a first look at customer satisfaction and outcomes with the DrFirst solution.
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Key Findings:
- DrFirst SmartRenewal Customer Experience: An Initial Look
- Points to Ponder
- DrFirst: Company Profile at a Glance
Project Manager
Kyle Chilton
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.