

Navigating the Uncertainty of Federal Policy 2025
Examining the Government & Regulatory Impact on Healthcare Delivery Organizations
Healthcare delivery organizations (HDOs) continue to report they have yet to fully recover financially to pre-COVID margins. Financial pressures in the form of narrow margins, staffing shortages, and rising costs are being intensified by the high level of uncertainty and nervousness surrounding rapidly changing regulations. Without clear direction on the near-term horizon, HDOs are being forced to act now. For this research, KLAS surveyed decision-makers at 169 HDOs (predominantly health systems, hospitals, and physician practices) to understand how they are approaching these challenges.

Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.