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2026 BEST IN KLAS
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NRC Health Rounding 2026
Early Customer Insights on Rounding, Feedback & the Patient Experience
Author
Chandler Katschke
Author
Drew Partridge
Author
Spencer Snyder
Patient and employee rounding can be a difficult task for healthcare organizations as they seek to understand and address the unique needs of the different units within their facilities. Many rely on retrospective surveys, manual documentation, or difficult reporting that delays service recovery and limits insight into experience, safety, quality, and engagement. Rounding tools help healthcare organizations gather and act on patient and employee feedback across different settings. This First Look examines customers’ early experiences with NRC Health Rounding, including usability, configuration, implementation, support, reporting, and outcomes.
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Project Manager
Evan Young
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2026 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.