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2026 BEST IN KLAS
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2023
Related Segments
Patient Financing Services 2026
Examining Recourse & Nonrecourse Financing Offerings
Author
Josh Naegle
Author
Spencer Snyder
Author
Braden Taylor
Many healthcare organizations offer short-term, internally managed payment plans to help patients cover costs, but these plans can increase bad debt and require ongoing balance management and collections. To address patient affordability and reduce financial risk, organizations often partner with patient financing services firms. This report builds on KLAS’s Patient Financing Services 2023 report by examining both recourse and nonrecourse patient financing services and why organizations choose one over the other. Because nonrecourse financing has grown in popularity and more firms now offer both models, this report outlines which models firms primarily provide, the factors influencing model selection, and how well firms support clients via patient adoption assistance, technology innovation, system integration, and operational partnerships.
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Writer
Sarah Brown
Designer
Natalie Jamison
Project Manager
Amanda Wind
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2026 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.