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Practice Management (11+ Physicians) 2019

Practice Management (11+ Physicians) 2019
Big Changes in a Highly Established Market

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Practice management (PM) solutions continue to demonstrate surprising variation in performance despite their longstanding usage in ambulatory practices. This variation is partly attributable to often-changing regulatory requirements, but some PM vendors still struggle to deliver basic functionality. Others are proving that commitment to customer success can reverse poor performance or raise the bar in the market.

Key Findings

  1. Steady Epic and Improving NextGen Lead the Field
  2. Large Cerner Customers Starting to Examine Their Options
  3. Has athenaCollector Lost Its Shine?
  4. NextGen Healthcare Demonstrates Ability to Scale to Large Practices
  5. Greenway, NextGen Lead among Midsize Practices; Several Newcomers Enter the Market
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.