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2022
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Public Cloud Providers 2025
The Cloud’s Growing Role in Organizations’ IT Infrastructure Strategies
Author
Mike Smith
Author
Alex McIntosh
Author
Andy Paulsen
As the healthcare industry continues to evolve in complexity and scope, many healthcare organizations are making significant investments in their IT infrastructure, including the cloud. These investments are critical for not only maintaining operational efficiency but also enabling cutting-edge innovations such as AI, genomics computing, and digital pathology. This report uses responses from 36 healthcare organizations across care settings to examine the current state of their IT infrastructure, their experience with public cloud providers, their future plans with cloud providers, and their general infrastructure priorities and roadblocks.
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Key Findings:
- Many Organizations Have Majority of IT Infrastructure on Premises, yet Public Cloud Usage Is Widespread
- Respondents Most Often Use Microsoft Azure as Primary Cloud Provider Because of Microsoft’s Enterprise Offering; AWS Also Strongly Represented
- AWS* Seen as Providing Stronger Value & Healthcare Expertise Than Microsoft Azure; Both Perceived Well for Technology & Operations
- Future Plans with Cloud Providers—Microsoft Azure & AWS Are Well Positioned; EHR Migrations & AI/Analytics Are Top of Mind
- Cybersecurity & Cloud Migration Are Top IT Priorities Due to Rise of Cyber Threats & Need for Modernized Infrastructure
*Limited data
Writer
Sarah Brown
Designer
Kath Spencer
Project Manager
Sydney Toomer
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.