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Transcription Services 2010
Competition, Technology, Consolidation
Providers are more satisfied with their transcription vendors than they have ever been, and competition at the top has heated up. However, providers have also shown that their needs are changing. While quality, turnaround times, and service continue to heavily influence satisfaction, evolving technology has emerged as a likely differentiator.
Project Manager
Robert Ellis
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.