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Uber Health
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Uber Health
Emerging Technology First Look 2020

Authored by: Doug Tolley, Adam Cherrington and Sam Eaquinto July 24, 2020

As provider organizations are looking to increase patient access to care, this Spotlight report provides an early look at Uber Health, a non-emergency medical transportation (NEMT) solution that provides ride scheduling and trip analytics. Reliable, lower-cost transportation is one way to reduce no-shows and help patients make it to their appointments, and this Spotlight report will validate Uber Health's initial performance, the functionality early adopters are using, and the outcomes they expect to achieve.

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Key Findings

  1. Uber Health Customer Experience: An Initial Look
  2. Customer-Validated Features & Services
  3. KLAS' Points to Ponder
  4. Algorex: Company Profile at a Glance
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.