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2026 BEST IN KLAS
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Zebra Technologies HC20/HC25 & HC50/HC55 Mobile Computers 2026
Reducing Clinical Device Complexity & Downtime Through Enterprise Mobility Solutions
Author
Paul Hess
Author
Drew Partridge
Consumer-grade devices can struggle in healthcare settings due to frequent sanitation demands, limited battery life, and a lack of healthcare-specific functionalities. These limitations impact provider organizations’ operational/clinical outcomes and lead to communication gaps, runaway costs, and inefficient workflows. In an effort to address these issues, Zebra Technologies offers durable, purpose-built, and enterprise-grade mobile devices with features like hot-swappable batteries and partnership-oriented support. This report explores current customers’ experiences with Zebra Technologies’ solutions.
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Key Findings:
- Zebra Technologies HC2X & HC5X Customer Experience: An Initial Look
- Points to Ponder
- Zebra Technologies: Company Profile at a Glance
Project Manager
Kyle Chilton
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2026 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.