Enterprise Imaging 2024
16 April 24
| Monique Rasband and Sidney Tate
Healthcare organizations are very focused on enterprise imaging (EI) advancement. Two-thirds of the organizations interviewed by KLAS about future EI plans are likely to expand their VNA image storage or extend their universal viewer (UV) to additional service lines in the next two years. Organizations are also increasingly taking advantage of promising new technology like artificial intelligence (AI) and the cloud. Meanwhile, both vendors and healthcare organizations face budget and staffing shortages and rapidly changing market needs. This report (1) examines how vendors stack up in meeting clients’ ever-growing EI needs and (2) shares a broader analysis of progress in the EI market.
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VP/Other Executive
Product
We have had trouble connecting Image Management Vue PACS to different...
VP/Other Executive
Culture
We have a global contract, so Philips doesn't charge us. Our contract...
VP/Other Executive
Relationship
I like Image Management Vue PACS. Our old system was a mess. We didn't...
Manager
Product
When the software works, it works well and is simple to use. It is...
Manager
Relationship, Product
The biggest opportunities are ensuring that the product is reliable....
CMIO
Product
I don't use the PACS product very much, and I found it initially a bit...
Manager
Product
The areas for improvement are the speed of study visualizations and...
Manager
Relationship
What I like the most about Philips is their constant presence on-site....
Manager
Relationship
The vendor's strengths are the reliability of their service and that...
Operations
Philips could have provided more training. We had a somewhat brief...