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Cambio COSMIC (Global) (Mostly Sweden)
Subject Expert
Everton Santos
VP of Engagement
Subject Expert
Everton Santos
VP of Engagement
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view:
Culture
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Limited Data
Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Proactive service (1-9)
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Loyalty
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Limited Data
Part of long-term plans (Yes|No)
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Would you buy again (Yes|No)
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Likely to recommend (1-9)
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Overall satisfaction (1-9)
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Forecasted overall satisfaction (1-9)
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Operations
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Limited Data
Quality of implementation (1-9)
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Limited Data
Quality of training (1-9)
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Ease of use (1-9)
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Product
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Supports integration goals (1-9)
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Overall product quality (1-9)
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Product has needed functionality (1-9)
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Delivery of new technology (1-9)
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Relationship
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Quality of support (1-9)
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Vendor executive involvement (1-9)
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Value
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Avoids charging for every little thing (Yes|No)
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Drives Tangible Outcomes (1-9)
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Money’s worth (1-9)
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Facility Type
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Latest Comments See all (30) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Director
Value
Cambio decently avoids charging us. We have the kind of agreement...
Director
Relationship, Product
There have been some fluctuations in Cambio’s quality of delivery....
Director
Product
Cambio COSMIC is fairly good at extracting information, but it is...
Director
Relationship
One of Cambio’s biggest improvements over the last year is that they...
Director
Loyalty, Product
Something I hope to see from Cambio is some new development from their...
Director
Loyalty, Product
Today, we are mainly using third-party AI systems, so the integration...
Director
Operations
Cambio rarely trains us nowadays since we have had the system for so...
Director
Relationship
Cambio doesn’t keep all their promises, but no one really does. The...
Director
Loyalty, Product
If we look at the whole sector and competitors in the Swedish space,...
Director
Relationship
To improve our customer experience, Cambio could conduct a review of...