Latin America PACS 2024
15 October 24
| Chloe Jensen and Eder Lagemann
The PACS market in Latin America is evolving—vendors have expanded or reestablished their customer bases in certain countries, and some healthcare organizations are considering replacing products that aren’t meeting expectations. An update to KLAS’ 2021 research , this report examines vendors’ regional footprint and performance in Latin America. Altogether, customer satisfaction feedback was collected from 127 respondents, representing 95 separate organizations in 12 countries and territories. Insights are examined first for Latin America as a whole, then for Brazil, and then for other countries throughout the region, collectively referred to as “other Latin American countries and the Caribbean.”
Latest Comments See all (66) comments Filtered view: (Europe) ##.#% ##.#% ##.#% Download as Excel
Manager
Product
The system works well. Its integration with our other tools is very...
Manager
Product
Our users are quite happy with how the system works. The vendor...
Manager
Loyalty, Value
The issue with the system is that, at the moment, GE HealthCare is...
Director
Relationship
GE HealthCare is a large, international company. They are a company...
Director
Loyalty
I hope that with everything we have contracted with GE HealthCare for,...
Director
Relationship
We have two types of support. There is a project-level support where...
Director
Relationship, Product
We have some complaints because using the system is a managed service...
Director
Operations
GE HealthCare could improve their training by anticipating their...
Analyst/Coordinator
Relationship
Quick support responses are GE HealthCare's strength. I like the ease...
Analyst/Coordinator
Operations
Training on the administrative functionality is an area GE HealthCare...