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Centricity PACS (Global)
Filtered view: (Middle East/Africa)
Subject Expert
Eder Lagemann
Research Director
Subject Expert
Eder Lagemann
Research Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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HIT Companies
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Score Breakdown (1 Year) Filtered view: (Middle East/Africa)
Culture
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Limited Data
Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Proactive service (1-9)
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Limited Data
Loyalty
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Limited Data
Part of long-term plans (Yes|No)
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Limited Data
Would you buy again (Yes|No)
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Limited Data
Likely to recommend (1-9)
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Limited Data
Overall satisfaction (1-9)
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Limited Data
Forecasted overall satisfaction (1-9)
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Limited Data
Operations
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Limited Data
Quality of implementation (1-9)
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Limited Data
Quality of training (1-9)
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Limited Data
Ease of use (1-9)
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Limited Data
Product
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Limited Data
Supports integration goals (1-9)
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Limited Data
Overall product quality (1-9)
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Limited Data
Product has needed functionality (1-9)
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Limited Data
Delivery of new technology (1-9)
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Limited Data
Relationship
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Limited Data
Quality of support (1-9)
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Limited Data
Vendor executive involvement (1-9)
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Value
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Limited Data
Avoids charging for every little thing (Yes|No)
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Limited Data
Drives Tangible Outcomes (1-9)
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Limited Data
Money’s worth (1-9)
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Limited Data
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Score Distribution
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Facility Type
Standalone Facilities
Multi-site Facilities
18%
82%
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Latest Comments See all (35) comments Filtered view: (Middle East/Africa) ##.#% ##.#% ##.#% Download as Excel
Director
Relationship
GE HealthCare's strength is after-sales support. I like the workflow...
Director
Value
GE HealthCare doesn’t charge us; our reseller handles those additional...
Director
Operations
Training through our third party is ordinary. I think that is common...
Director
Product
We don't get any complaints from users about Centricity PACS. We are...
Director
Culture, Loyalty
Having effective communication and a supportive plan is a must. This...
Director
Loyalty, Product
Keeping up with any new advancement within the system in a way that...
Director
Culture, Relationship
GE HealthCare was pretty good about communicating, but because we have...
Director
Relationship, Product
GE HealthCare has delayed integration. For example, they wanted to...
Manager
Product
If we have statistics in Centricity PACS, I want to be able to drag...
Manager
Relationship, Operations
Centricity PACS is so easy, and the staff is very helpful and...