Latin America PACS 2024
15 October 24
| Blake Jensen and Eder Lagemann
The PACS market in Latin America is evolving—vendors have expanded or reestablished their customer bases in certain countries, and some healthcare organizations are considering replacing products that aren’t meeting expectations. An update to KLAS’ 2021 research , this report examines vendors’ regional footprint and performance in Latin America. Altogether, customer satisfaction feedback was collected from 127 respondents, representing 95 separate organizations in 12 countries and territories. Insights are examined first for Latin America as a whole, then for Brazil, and then for other countries throughout the region, collectively referred to as “other Latin American countries and the Caribbean.”
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Manager
Product
If we have statistics in Centricity PACS, I want to be able to drag...
Manager
Relationship, Operations
Centricity PACS is so easy, and the staff is very helpful and...
Manager
Culture, Relationship
The reseller we work with for Centricity PACS is so helpful, even if...
Director
Product
My favorite things about the product are its AI tools.
Director
Relationship
GE HealthCare's biggest strength is customer care.
Director
Product
The vendor's biggest opportunity for improvement would be to make...
Director
Relationship, Product
The biggest strength of the vendor is that they are versatile.
Director
Product
The thing I like most about the product is its simplicity.
Director
Product
The biggest opportunity for product improvement is AI integration.
Director
Relationship, Product
The vendor could improve my experience as a customer by providing AI...