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Impact Advisors ERP Implementation Leadership
Subject Expert
Kaleb Harris
Research Director
Subject Expert
Kaleb Harris
Research Director
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Overall Score Filtered view: ##.# Segment Average ##.#
Average for ERP Implementation Leadership ##.#
50
##.#
100
Professional Services Average for KLAS Rated Products ##.#
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Provider Organizations
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HIT Companies
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Score Breakdown (1 Year) Filtered view:
Loyalty
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Limited Data
Would you buy again (Yes|No)
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##%
Professional Services avg. ##.#
Limited Data
Likely to Recommend (1-9)
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##.#
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Limited Data
Overall satisfaction (1-9)
Segment avg. ##.#
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##.#
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Limited Data
Operations
Segment avg. ##.#
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##.#
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Limited Data
Engagement Execution (1-9)
Segment avg. ##.#
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Limited Data
Product
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Limited Data
Quality of Staff/Consultants (1-9)
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Limited Data
Strategic Ability (1-9)
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Limited Data
Relationship
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Limited Data
Vendor executive involvement (1-9)
Segment avg. ##.#
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##.#
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Limited Data
Strength of Partnership (1-9)
Segment avg. ##.#
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Limited Data
Value
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Limited Data
Avoids charging for every little thing (Yes|No)
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##%
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Limited Data
Exceeds Expectations (Yes|No)
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##%
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Limited Data
Money’s worth (1-9)
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##.#
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Limited Data
Drives Tangible Outcomes (1-9)
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Limited Data
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Score Distribution
Mean
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7
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6
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5
##.#%
4
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3
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2
##.#%
1
##.#%
Facility Type
Standalone Facilities
Multi-site Facilities
46%
54%
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To help ensure KLAS ratings are always accurate, honest, and impartial, all vendors must adhere to the guidelines below:
- Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
- ALL customers must simultaneously be invited to participate, not a selected sub-group (unless approved by KLAS). Your KLAS representative MUST receive a copy of the invitation sent to client contacts.
- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
- Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)
Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
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Latest Comments See all (30) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
VP/Other Executive
Relationship, Operations
Impact Advisors is always engaged, and they have the right people at...
VP/Other Executive
Value
Impact Advisors does not nickel-and-dime us. They define everything up...
CIO
Relationship
Impact Advisors is a solid firm, and the engagement has been...
CIO
Relationship
There are a couple of areas where Impact Advisors needs to improve...
VP/Other Executive
Relationship, Services
We haven't had a lot of executive involvement from Impact Advisors,...
VP/Other Executive
Loyalty, Operations
I just don't know whether we have put Impact Advisors in a position...
VP/Other Executive
Loyalty, Relationship, Operations, Services
We didn't know for sure what the outcomes would be with Impact...
VP/Other Executive
Value
Our arrangement with Impact Advisors has just been around time and...
VP/Other Executive
Loyalty, Operations
We really wanted Impact Advisors to be an additional Workday advisor...
CIO
Relationship
What makes Impact Advisors feel like a true partner to me is the...