Canada PACS 2024
12 March 24
| Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
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Manager
Relationship
INFINITT's support team is knowledgeable and responsive when providing...
Manager
Product
To improve my experience, INFINITT could make their solution...
Manager
Product
The biggest opportunity for improvement for INFINITT PACS is the...
Manager
Relationship
INFINITT needs to improve their support model and provide an on-call...
Manager
Relationship
The biggest strength of INFINITT is the ease of reaching the support team....
Director
Value
INFINITT PACS is good for what we are paying for when it comes to our...
Director
Loyalty
INFINITT PACS is good, but it is becoming slower because our data is...
CIO
Relationship
INFINITT's executive engagement is very strong. Anytime we have a...
CIO
Relationship
With INFINITT, the challenge is mainly that the local support people...
CIO
Loyalty
I expect that my satisfaction with INFINITT will be in the same place...