Canada PACS 2024
12 March 24
| Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
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Manager
Relationship
One key area for improvement would be support. We rarely need...
Manager
Relationship, Product
One of the most impactful enhancements would be the integration of...
Manager
Product
The system works. Its admin end is easy to use. My favorite thing...
Manager
Culture, Relationship
Intelerad is pretty honest about what they can and cannot do. They...
Manager
Operations
I would give Intelerad's implementation services a high rating. We...
Manager
Operations
Intelerad doesn't offer back-end administrator training anymore. They...
Manager
Culture
My likelihood to recommend IntelePACS rates low. I think there are...
Manager
Operations, Product
IntelePACS does the basics well, and its design is very resilient....
Manager
Value
Intelerad does not avoid charging for every little thing if they can...
Manager
Loyalty, Relationship
We are looking to store our images in the cloud, and we have a lot of...