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Image Management Vue PACS (Global)
Filtered view: (Europe - UK / Ireland)
Subject Expert
Eder Lagemann
Research Director
Subject Expert
Eder Lagemann
Research Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view: (Europe - UK / Ireland)
Culture
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Limited Data
Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Proactive service (1-9)
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Loyalty
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Limited Data
Part of long-term plans (Yes|No)
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Limited Data
Would you buy again (Yes|No)
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Likely to recommend (1-9)
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Overall satisfaction (1-9)
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Forecasted overall satisfaction (1-9)
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Limited Data
Operations
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Limited Data
Quality of implementation (1-9)
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Limited Data
Quality of training (1-9)
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Limited Data
Ease of use (1-9)
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Product
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Supports integration goals (1-9)
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Overall product quality (1-9)
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Limited Data
Product has needed functionality (1-9)
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Delivery of new technology (1-9)
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Relationship
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Quality of support (1-9)
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Vendor executive involvement (1-9)
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Value
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Avoids charging for every little thing (Yes|No)
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Drives Tangible Outcomes (1-9)
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Money’s worth (1-9)
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Facility Type
Standalone Facilities
Multi-site Facilities
22%
78%
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Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
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Latest Comments See all (40) comments Filtered view: (Europe - UK / Ireland) ##.#% ##.#% ##.#% Download as Excel
Manager
Product
When the software works, it works well and is simple to use. It is...
Manager
Relationship, Product
The biggest opportunities are ensuring that the product is reliable....
CMIO
Product
I don't use the PACS product very much, and I found it initially a bit...
Manager
Product
Image Management Vue PACS is great. I would absolutely use the product...
Manager
Operations
Philips is pretty good at implementations. They know how to do those,...
Manager
Product
The functionality is good, but the hardware falls over a bit more...
Manager
Relationship
Philips is not brilliant with support. The first thing they do is...
Manager
Loyalty, Value
Philips won't give us access to any of the analytics unless we buy...
Manager
Product
It is very difficult to get Image Management Vue PACS to work within...
Manager
Operations, Product
The product is a very simple, intuitive system to use. As a result of...