Latin America PACS 2024
15 October 24
| Chloe Jensen and Eder Lagemann
The PACS market in Latin America is evolving—vendors have expanded or reestablished their customer bases in certain countries, and some healthcare organizations are considering replacing products that aren’t meeting expectations. An update to KLAS’ 2021 research , this report examines vendors’ regional footprint and performance in Latin America. Altogether, customer satisfaction feedback was collected from 127 respondents, representing 95 separate organizations in 12 countries and territories. Insights are examined first for Latin America as a whole, then for Brazil, and then for other countries throughout the region, collectively referred to as “other Latin American countries and the Caribbean.”
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Director
Product
The problem with Image Management Vue PACS is that it is based on a...
Director
Value
Philips charges for everything. For example, we asked Philips to...
Director
Operations
We had a recent update with Philips where we couldn’t set up a new...
Director
Product
One core thing in Philips’ PACS that was developed for our...
Director
Product
Once an organization has Philips' solution running smoothly without...
Director
Loyalty
One of our motivations for getting rid of Philips is financial. It is...
Analyst/Coordinator
Relationship
We have excellent communication with the support engineers and with...
Manager
Relationship, Product
Since our last upgrade, our constant complaint with Philips is that...
Manager
Operations
I rate the quality of implementation a little lower because it wasn't...
Manager
Relationship
We benefit from working with a third-party team that is dedicated to...