Step 1 of
Step 2 of
Step 3 of
Step 17 of
All Categories chevron icon Services & Consulting chevron icon IT Outsourcing chevron icon Managed IT Services

Pivot Point Consulting Managed IT Services

Subject Expert
Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
Step 16 of
  Read User Comments
Step 15 of
 Compare Products
View Advanced Filters
Step 14 of

Trending Filters

By Years
1
2
3

Featured  Reports

Managed IT Services 2026: A Decision Insights Market Analysis
Managed IT Services 2026:
A Decision Insights Market Analysis
February 2026
View Report
IT Planning & Assessment Services 2025: A Decision Insights Market Analysis
View Report
Managed IT Services 2024: Which Firms Are Best Equipped to Fill Help Desk & AMS Needs?
View Report

Preferences

   Bookmark

Does this page look different?
Get a summary of what's new.
Get a tour.



Overall Score    Filtered view: ##.#   Segment Average ##.#

Average for Managed IT Services ##.#
50
 
100
Professional Services Average for KLAS Rated Products ##.#

Single Physician

The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.

Component

Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.

Limited market share

This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.

Not primary

Solution is not the vendor’s lead product in the category but may still be purchased.

Regional

Solution for which the majority of data comes from organizations located in the same, small geographical area.

Superseded

Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.

Emerging technology

Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.

Market Energy

This is an indication of the relative considerations of Market Energy within the shown products from the

Decision Insights KLAS Data

Market Energy Levels:

Low Market Energy
Medium Market Energy
High Market Energy
Not Enough Data

Org Sample Size

  • n = total survey sample size
  • u = # of unique organizations surveyed
Trending loading... loading
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.
Step 6 of
Comments loading... loading
Step 7 of
Step 8 of
Question Details loading... loading
Step 9 of
Step 10 of
Step 11 of
Score Distribution loading... loading
Step 12 of
Step 13 of
 Download as Excel  Print / Save as PDF
View All Reports
Related Reports
Decision Insights
KLAS article icon
IT Planning & Assessment Services 2025
11 December 25    |   Kevin Huang and Warren Whitford
Healthcare IT is continually and quickly evolving, and more than ever, healthcare organizations need the right expertise and skill sets to deploy and optimize technology for clinicians and patients. To access this guidance and support, many organizations are looking to services firms to help with IT planning and assessment projects. This report draws on 38 purchase decisions for IT planning and assessment services captured by KLAS between October 2023 and October 2025. The following pages share these key insights: The most common engagements that KLAS has validated in this segment The firms most frequently considered and selected in this sample Key factors that drive firm selection
Performance
KLAS article icon
Managed IT Services 2024
03 April 24    |   Daniel Zeitner and Kevin Huang
Due to staffing shortages and rising costs, healthcare organizations are increasingly looking to outsourced managed services firms to relieve the burden of hiring and maintaining IT staff—enabling organizations to reallocate and better utilize their in-house resources. This report—the first in a series to focus on managed IT services—examines which firms consistently deliver quality application management services (AMS) and help desk services to healthcare provider and payer organizations; it also shares insights into the managed IT services market, including the pain points driving organizations to adopt and expand use of IT outsourcing. KLAS intends to publish reports on the other two managed IT services verticals later in 2024.
,
We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​