Canada PACS 2024
12 March 24
| Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
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Manager
Relationship
Sectra's customer support has been wonderful. Sectra's people are fast...
Manager
Relationship, Operations
Sectra could maybe be a bit faster with their upgrades. There is an...
Manager
Product
Sectra PACS is really easy to use, providing hanging protocols,...
Manager
Value
Sectra does a good job with delivering technology. For example, breast...
Manager
Product
We like that Sectra PACS is easy to handle. We can create...
Manager
Product
The thing we like least about Sectra PACS is that there is a white...
Manager
Relationship
Guaranteed access to Sectra’s technical support is immediately...
Physician
Loyalty, Product
We would love it if Sectra had more HTML structured reporting with...
Physician
Relationship
For us, the support is really extraordinary.
Physician
Loyalty
We actually evaluated many different versions of PACS solutions, and...