Optimizing the EHR Experience
314e has been helping healthcare providers with information technology products and services since its inception in 2004. Our product portfolio includes a healthcare data analytics platform, a legacy data archival product, and a digital adoption platform. We also offer EHR implementation, optimization and integration, interoperability, analytics, cloud adoption, and digital transformation related services.
Our healthcare digital adoption platform, Jeeves, provides in-workflow support to clinicians and nonclinical users when using the EHR. It provides instant responses to “how-to” queries using microlearning videos. It increases physician satisfaction in EHR usage and reduces after-hours EHR time. Jeeves allows content creation, curation, and delivery on a seamless, integrated platform with no proprietary format restrictions.
The 314e instruction design team offers a full complement of services to assist in the creation of effective EHR training. Our team of trainers is adept at creating interactive, simulation-based eLearning courses designed to transfer skills, improve performance, and prepare learners for their roles. Our senior developers can assist with training environment build, curriculum writing, eLearning development, and microlearning video production.
314e also offers a data archival solution called Muspell Archive, which supports healthcare organizations in application portfolio rationalization and sunsetting of legacy EHR solutions. Muspell Archive stores clinical data in FHIR-native format and is integrated with the EHR using SMART on FHIR. Muspell Archive allows users single-window access to all legacy clinical data without ever leaving the EHR.
Our analytics product, based on Databricks’ Delta Lake architecture, enables and simplifies the management and utilization of healthcare data at scale, driving analytics, clinical decision support, and care transformation.
In addition to our products, 314e offers a full suite of services designed to improve the EHR experience for users. These include implementation services, training design and delivery, go-live support, interface development, data migration, cloud migration, and custom software development.
Why We Participate in the Arch Collaborative
314e is committed to improving the EHR experience for users by improving EHR usability and user experience. For example, our healthcare digital adoption platform, Jeeves, allows organizations to rapidly and easily create content. As a result, we have seen organizations empower their SMEs and superusers to create content, effectively expanding the team capable of creating professional training.
Jeeves focuses on solving in-workflow “how-to” questions, empowering EHR users to self-help and pull resource materials in their moment of need. The ability to instantaneously get contextually relevant answers reduces the time spent by EHR users in trying to “find” support by creating help desk tickets and awaiting responses.