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To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
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How are we working to make our clients happier? We are listening, and then we are acting on what we hear. Our number-one objective in 2022 is to become the go-to healthcare technology firm. To do this, we need happy customers who want real results delivered.
Helping us earn Best in KLAS is one way that our clients demonstrate their satisfaction, but the most important way our customers validate this is by working with us again and again. We still get invited back for projects by some of our very first customers, and it is common for clients to expand their project scope and engage more of HDM’s implementation leadership resources to boost and support their teams.
As we strengthen our mechanisms for client feedback and project oversight, we are tightening the feedback loop, building out client-specific engagement plans, and fine-tuning our offerings that consistently deliver for our clients.
Our leadership teams are having deeper and more frequent discussions with clients to recognize and understand their needs, to provide true solutions that actually solve their toughest problems, and to help them get the most out of their IT investment.
To realize our vision of moving healthcare forward with better data and tools that empower patients and providers, we are staying focused on quality and satisfaction. The work might be hard, but the principle is simple.
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