A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 76.7
Software average: 80.6
Overall performance score (100-point scale) |
Trend (2024-2025) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
InterSystems
HealthShare Unified Care Record 
|
76.4 |
-9%
|
7
|
F
|
B+
|
C+
|
B-
|
C+
|
C
|
|
| |
|
|
|
|
||||||
|
Orion Health
Orion Amadeus
|
65.9 |
+7%
|
6
|
F
|
D+
|
C
|
C-
|
C+
|
D
|
|
0.0 |
100.0 |
|||||||||
culture
F
loyalty
B+
operations
C+
product
B-
relationship
C+
value
C
65.9
6
culture
F
loyalty
D+
operations
C
product
C-
relationship
C+
value
D
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
InterSystems
HealthShare Unified Care Record
HealthShare Unified Care Record
n=7 100%
Would you buy again?
InterSystems
HealthShare Unified Care Record
HealthShare Unified Care Record
n=6 100%
Part of Long Term Plans?
InterSystems
HealthShare Unified Care Record
HealthShare Unified Care Record
n=7 100%
Would you buy again?
InterSystems
HealthShare Unified Care Record
HealthShare Unified Care Record
n=6 100%
