Enterprise Imaging for Radiology (Global) Commentary
Filtered view: (Southern Europe)
Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
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User Commentary
Operations, Product
In terms of areas of improvement, some videos can't be recognized, and there could be more...
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Relationship, Product
AGFA HealthCare's strengths are stability and their people. I like the efficiency of the product.
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Product
What I like most about the product is its usability and speed.
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Relationship, Operations
In order to improve the customer experience, the vendor could provide monthly service reports,...
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Relationship, Product
The vendor’s main strength is their closeness, although at times, that can also be a drawback when...
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Relationship
The main opportunities to improve the product are to talk with customers about their needs and avoid...
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Relationship, Product
AGFA HealthCare is not particularly innovative. They should focus a bit more on innovation. That is...
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Operations, Product
When we first changed to Enterprise Imaging for Radiology, things were a bit difficult because we...
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Relationship
AGFA HealthCare is very collaborative, and compared with other vendors that are also very large...
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Relationship
The vendor’s main strengths are their listening skills and their planning during the development phase....
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Product
What I like most about the product is that it is simple to use and versatile.
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Loyalty, Product
The main opportunity for product improvement includes incorporating built-in AI capabilities and...
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Relationship
One change that would improve my experience as a customer would be greater proactivity from the vendor....
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Relationship
The vendor’s greatest strengths are their service and reliability.
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Operations, Product
What I like most about the product is its ease of use.
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Product
The greatest opportunity for product improvement is integration with AI and making more integrations...
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Culture, Relationship, Operations
We are a very small facility, and AGFA HealthCare does big conferences for their new features and...
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Relationship
My favorite thing about Enterprise Imaging for Radiology is the functionality of the integrated...
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Loyalty, Product
We do not have any problem with Enterprise Imaging for Radiology. The radiologists use it daily, and...
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Product
I would like to see improvements to our ability to anonymise studies that can't be anonymised on the...
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Relationship
AGFA HealthCare's support is quick to help or at least write to say that they are reviewing or...
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Culture, Operations, Product
What AGFA HealthCare sells is what we get. The product is very simple to use, and its integration...
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Relationship
Our relationship with AGFA HealthCare has been cordial and stable. When we send support requests to...
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Product, Value
All of the system's integrations are excessively costly when it comes to the standard protocols that...
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Product
The system is stable and reliable. Technologically speaking, the system's functionalities meet all...
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Culture
AGFA HealthCare just sells the product, and that is it. The issue is that there are different...
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Culture, Operations
We haven't implemented all of the system's functionalities that the vendor has proposed. When we...
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Relationship, Product
The vendor’s main strengths lie in their strong presence and deep expertise in the field. What...
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Loyalty, Operations
There is an opportunity to enhance the product by transitioning to more web-based solutions. One key...
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Operations, Product
We upgraded Enterprise Imaging for Radiology to the latest version, and that was a major upgrade...
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Loyalty, Product
AGFA HealthCare hasn’t come yet to activate the AI that we purchased through them and provide...
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Culture, Relationship
Our support from AGFA HealthCare is not by phone or web; we have someone from AGFA HealthCare...
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Loyalty
We have been using Enterprise Imaging for Radiology for many years, so the results have been...
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Commentary Summary
Comment Type Breakout