Enterprise Imaging for Radiology (Global) Commentary
Filtered view: (UK / Ireland)
Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
If you don't have a login, getting started is easy.
User Commentary
Relationship
AGFA HealthCare’s support people have been all over us in a good way. Since we signed our deal with...
Login or Create an Account to see details.
Loyalty, Value
We chose AGFA HealthCare because of functionality and price. We looked at some key things we needed...
Login or Create an Account to see details.
Loyalty, Operations
We are getting a bit fed up with our slightly older product, but hopefully, the new upgrade we are...
Login or Create an Account to see details.
Relationship
AGFA HealthCare’s support team is pretty much on the ball. They work with the organization.
Login or Create an Account to see details.
Operations
When we went live and the training was happening, it was all during the COVID-19 pandemic, so it was...
Login or Create an Account to see details.
Product
I need to be able to see an image and a report on it, so from a clinician's point of view, the...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare doesn’t feel like a partner in our journey. We had a lot of challenges with them...
Login or Create an Account to see details.
Product
I have been using Enterprise Imaging for Radiology for a long time, and it is very reliable. The...
Login or Create an Account to see details.
Culture, Value
As far as I know, AGFA HealthCare does not charge for everything. We have a good contract as well.
Login or Create an Account to see details.
Relationship
AGFA HealthCare's team is very approachable. If I ask them something, they respond very promptly....
Login or Create an Account to see details.
Loyalty, Relationship
Our long-term plan is to keep AGFA HealthCare. I would 100% choose AGFA again. AGFA HealthCare gets...
Login or Create an Account to see details.
Product
The biggest benefit of going to Enterprise Imaging for Radiology is that technically, we have...
Login or Create an Account to see details.
Loyalty, Value
We would for sure go with Enterprise Imaging for Radiology again. The ease of the vendor...
Login or Create an Account to see details.
Culture, Value
Most of AGFA HealthCare’s charges are within the contract. I asked for an integration cost from them...
Login or Create an Account to see details.
Relationship
Sometimes development pieces take some time, but AGFA HealthCare keeps track of development...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is almost like a single stop. We don't need to go searching for...
Login or Create an Account to see details.
Relationship
I have no complaints about AGFA HealthCare’s support team. We have regular meetings with them. We...
Login or Create an Account to see details.
Operations
We can do an intensive PACS administrator training from AGFA HealthCare. If the radiologists want to...
Login or Create an Account to see details.
Operations
Clinically, we had a seamless transition to Enterprise Imaging for Radiology. With any new system,...
Login or Create an Account to see details.
Product
Sometimes the upgrades we do break certain elements that the vendor has to try and fix. This comes...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare’s implementation services are very good because they get a project team specifically...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare needs more project managers. We had a project manager who we had sole use of, and...
Login or Create an Account to see details.
Loyalty, Relationship, Operations
The vendor is very proactive. They are trying to do some AI things and help us implement AI...
Login or Create an Account to see details.
Value
Enterprise Imaging for Radiology is not the cheapest solution out there, and that is sometimes why...
Login or Create an Account to see details.
Operations
I have never had too much trouble training a person to get up and running and reporting on...
Login or Create an Account to see details.
Loyalty
Something that would be very useful would be to integrate the RIS into the PACS. I think AGFA...
Login or Create an Account to see details.
Loyalty, Product
I would like to see AGFA HealthCare bring the product into more of a web-based feature set so that...
Login or Create an Account to see details.
Loyalty, Relationship
We have a close-knit, long-term relationship with AGFA HealthCare, and we appreciate our...
Login or Create an Account to see details.
Product
I like the back end of Enterprise Imaging for Radiology because it is relatively simply set out....
Login or Create an Account to see details.
Relationship, Operations
When we don't know how to do something in Enterprise Imaging for Radiology, AGFA HealthCare guides...
Login or Create an Account to see details.
Product
I would like to see Enterprise Imaging for Radiology be one product rather than Enterprise Imaging...
Login or Create an Account to see details.
Operations
We had several different AGFA HealthCare project managers throughout our implementation project for...
Login or Create an Account to see details.
Culture, Value
AGFA HealthCare provides us with a charge, and then we negotiate. There is always an expectation...
Login or Create an Account to see details.
Relationship
Like it is with every vendor, the support from AGFA HealthCare is mediocre. I know the product...
Login or Create an Account to see details.
Relationship, Operations
We have project meetings around upgrades, and AGFA Healthcare will typically provide on-site support...
Login or Create an Account to see details.
Operations
We generally handle training internally when it comes to application training, but I don't have a...
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare has a GRIP monitoring system that monitors all the servers to flag potential...
Login or Create an Account to see details.
Relationship
I think the support has improved because AGFA HealthCare has now actually gotten to know our site....
Login or Create an Account to see details.
Product
AGFA HealthCare could do better with the planning around upgrades. It has been a while since we had...
Login or Create an Account to see details.
Culture, Value
AGFA HealthCare is good when it comes to the billing perspective. If we are looking for a good...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is reliable and stable. We had a couple of issues in the last few...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare is very good with interoperability and integration with third parties. We have...
Login or Create an Account to see details.
Loyalty, Relationship
I would recommend AGFA HealthCare every day when it comes to PACS stuff. I have seen a lot of PACS...
Login or Create an Account to see details.
Loyalty
AGFA HealthCare is good at keeping their promises, but they can be slow. We recently went live with...
Login or Create an Account to see details.
Loyalty, Operations, Product
Upgrades are a positive experience generally. Apparently, the next set of upgrades is going to...
Login or Create an Account to see details.
Product
We have recently integrated the product into our new EHR. It is based on our EHR, so it now has a...
Login or Create an Account to see details.
Loyalty, Value
The main driver for choosing the vendor is certainly the solution itself, the ease of use, the...
Login or Create an Account to see details.
Relationship, Operations
We have had a really good project manager more recently. We had some challenges with previous...
Login or Create an Account to see details.
Culture
We had a demo of the vendor’s ophthalmology solution, and it didn't meet any expectations at all. It...
Login or Create an Account to see details.
Loyalty, Product, Value
With the AI solution through AGFA and Lunit, we have definitely seen an increase in accuracy and a...
Login or Create an Account to see details.
Product
I would like to think things will get better with the solution. I'm starting to see things progress...
Login or Create an Account to see details.
Operations
We went live with another AI solution through AGFA for breast imaging. We trialed another AI...
Login or Create an Account to see details.
Operations, Product
Years ago, we used our first AI solution, AGFA's ClearRead package. That has been going from...
Login or Create an Account to see details.
Product, Value
The system is so embedded in terms of outcomes and things that we can't imagine a world without it....
Login or Create an Account to see details.
Relationship
I don't see much of AGFA HealthCare's executives. Their executive involvement is not really good....
Login or Create an Account to see details.
Loyalty, Product
The system is getting older. The GUI is looking a bit tired and old. We can't really do imaging for...
Login or Create an Account to see details.
Value
The system is quite expensive. Also, AGFA HealthCare seems to charge for every little thing. It...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout