Amplifire AI Learning Platform Commentary
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Subject Expert
Mark Allphin
VP of Engagement
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User Commentary
Operations, Value
I know we get a high value out of Amplifire's system. Our leaders are satisfied, and they're happy...
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Operations
Amplifire's training program has gotten so much better. What would make it rate at the top of the...
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Relationship
I would tell an organization considering Amplifire's system to lean on Amplifire as much as they can...
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Product
There are some technical pieces that we have worked on that haven't really met what we're trying to...
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Relationship
The experience with Amplifire has been good. I wasn't involved in the decision-making; the...
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Operations, Product
The high of Amplifire would be that the product itself is good. The low would be that it's just a...
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Relationship, Operations
I have a handful of Amplifire courses, but the most popular one is for clinical support staff. Of...
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Operations
Amplifire does a really good job of offering sessions and learning opportunities. There have been...
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Value
I do know that Amplifire's system costs a lot of money. I don't know whether it's worth that money....
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Operations
Amplifire's training is inside their platform. Their learning strategies involve testing us on what...
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Value
I feel very close to Amplifire. Their product is good. I couldn't say whether the product is worth...
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Product
I talk about Amplifire a lot. I think Amplifire is really cool and interesting.
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Product
There are things that I just don't know enough about to incorporate or use. There's a dashboard, and...
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Relationship
For support, Amplifire is very fast and helpful. They're always happy to jump on a call. There have...
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Product
With Amplifire, we build a course, and then people take the course. On the flip side, looking at the...
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Loyalty
We're currently utilizing Amplifire AI Learning Platform solely in our EHR space. However, do have...
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Loyalty, Product
There are always hiccups when it comes to integration with our LMS. We do several manual processes...
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Operations
When COVID-19 hit, we obviously went virtual, and we made the transition to instructor-led virtual...
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Operations
We utilized one of Amplifire's tools to help us determine who needs to come to certain trainings. We...
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Relationship, Operations
In terms of how the vendor supported us with rolling out the content, how they've supported us...
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Relationship
The vendor's support is phenomenal. They are extremely collaborative. They actually helped us to...
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Relationship
The vendor has come a long way with their reporting. I know we've asked for several things with the...
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Value
The product is a little expensive, and money doesn’t grow on trees, but overall, we are extremely...
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Operations, Product
For us, Amplifire provides the tools that we need; we're just not utilizing the solution to its full...
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Operations, Product
If Amplifire AI Learning Platform isn't viewed as an assessment tool, it works very well within our...
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Loyalty, Relationship, Product
Amplifire has talked extensively about AI and innovation. Based on what I've seen, they're at the...
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Operations, Product
Amplifire AI Learning Platform provides strong data regarding how providers respond to questions and...
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Relationship
Our Amplifire representative is phenomenal. I email them about an issue, and it gets fixed the same...
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Operations, Product
With Amplifire, it would be interesting if users could be guided through different learning pathways...
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Loyalty, Operations
From a management organizational standpoint, there has been a noticeable ROI from using Amplifire AI...
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Operations
Our experience with Amplifire AI Learning Platform has been positive. The vendor has been engaged...
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Relationship
Amplifire is fantastic. They are highly engaged every step of the way and very responsive. When we...
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Operations
Overall, we had a very positive experience using Amplifire AI Learning Platform. The team was very...
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Loyalty, Operations, Product
I would recommend Amplifire to others. I think the vendor is going in the right direction. My advice...
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Operations
We need more ongoing training. The vendor should be proactive about that. Typically, they will do...
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Loyalty
If the vendor were moving a little faster with some of their development, I’d give them a higher...
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Relationship, Operations
The vendor tries to do some cross collaboration and cross sharing with other people who are using...
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Product
We’d like more authoring capability from an AI perspective, and we'd like more self-service...
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Product, Value
The platform is expensive. With the price that we're paying, I would like to have more ways to...
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Relationship
The support people could have faster turnaround times. I do think they're communicative. But when we...
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Culture
We’ve had issues with the vendor’s pricing model structure. In the beginning, when we started...
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Relationship
The vendor is open to our feedback and wants to work more with us. Amplifire has a really great...
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Relationship
We really look at the people and contacts we work with from a vendor perspective. We can have a...
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Relationship, Product
Amplifire is constantly bringing new functionality and capabilities to our attention. Anytime they...
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Loyalty, Value
We look at a lot of different solutions. Anytime we're considering any type of AI tool, we are very...
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Product
Amplifire has chatbot-style tools that are very useful in helping people get to information more...
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Relationship
One thing Amplifire does very well is connect us with other organizations that are doing similar...
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Product
So far, things have been great with Amplifire AI Learning Platform. We haven't received any negative...
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Product
Amplifire still needs to build in functionality to force learners to view dynamic content attached...
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Operations, Product
We currently use Amplifire AI Learning Platform as a testing opportunity for learners with Epic...
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Product
Amplifire has been great over the last year. They are also introducing AI integrations, and their...
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Operations, Product
The way we are using Amplifire AI Learning Platform makes it so that learners cannot complete their...
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Relationship, Operations
When it comes to Amplifire and their new technology, they are getting better about helping us out...
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Relationship
Amplifire is really awesome at communicating, and I feel like that partnership with Amplifire is...
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Product
Some of Amplifire AI Learning Platform's newer features, especially the AI capabilities, feel...
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Operations
Our training strategy necessitates modernized platforms and forward-thinking learning innovations....
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Product, Value
I am very happy with the software. It allowed us to gain efficiencies and increase the effectiveness...
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Operations
Amplifire AI Learning Platform is a great product, and Amplifire is a great team to work with. There...
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Loyalty
From a vendor perspective, Amplifire does a great job of listening to us. They're always helping us...
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Product
Amplifire is introducing some new things to their tools. Amplifire's AI stuff is fairly new, but I...
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Relationship
We had a session with Amplifire last year, and we have quarterly meetings with them to review some...
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Relationship
Amplifire doesn't have a ticketing system where we can just go and place a ticket, and I think...
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Loyalty, Product
Amplifire is starting to incorporate AI into their tool. It allows us to take an existing document...
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Value
Amplifire's tool is really expensive. It has a lot to offer. They shine with their analytics...
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Operations
The vendor's training could be improved, since the platform is different than traditional...
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Product
I am an extremely happy user of the platform. It has taken a central role in my leadership team's...
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Relationship
Amplifier has a very innovative solution, and they have excellent to partner with.
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Product
The platform is very intuitive and easy to understand. The user experience could use some...
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Loyalty, Value
We are moving away from Amplifire. The system was brought on by some senior leaders in our...
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Relationship, Operations, Product
Amplifire says they do the reporting aspect and make sense of the reports, but they do not do a...
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Operations
Regarding development, Amplifire is really slow to act on optimization requests. Their...
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Relationship
Amplifire is lovely to talk to. We don't get what we need all the time, but they are nice people. We...
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Operations
It has been a long time since we did training. But we had a really bad experience with Amplifire's...
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Relationship
The quality of Amplifire's support is hit or miss for me. It really depends on the person. We had a...
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Relationship, Product, Value
Amplifire meets with us regularly, and we love the connection as we are learning to use the program...
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Operations
Amplifire is doing a lot of strong work with AI and tutoring within their courses, and those things...
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Operations, Product
The biggest thing that is really helpful with Amplifire EHR Library is being able to move quickly...
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Value
Because of the tumult going on in the federal government about funding, and the fact that money is...
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Product
Some more enhanced audio multimedia interaction in Amplifire EHR Library would be a huge plus. One...
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Relationship
Amplifire usually returns emails within 24 hours, sometimes within an hour. They have been very open...
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Relationship, Product
Amplifire is always asking how they can help us move the ball forward on something. I was really...
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Operations
People are not used to adaptive learning, so they don't understand how it works. People are so used...
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Operations, Product
In all fairness, we typically take something out of Amplifire EHR Library and modify it to meet our...
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Product
Amplifire is pretty good about delivering new technology like AI. They released that in a timely...
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Product
I recommend Amplifire EHR Library all the time. I think it is just really important to stress that...
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Operations
We have used Amplifire EHR Library in a couple of different ways. We definitely use it as a part of...
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Relationship
Amplifire has been a great company to work with. Amplifire is very quick to follow up and very...
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Product
The only thing that Amplifire EHR Library interacts with is our learning management system. It just...
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Product
There are some opportunities for Amplifire to improve the design and ease of use of Amplifire EHR...
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Value
We have people who come for a very short time, and we want them to use Amplifire EHR Library, but...
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Operations
Our training had some nuances. Amplifire has come a long way from the initial version of the system....
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Product
Amplifire EHR Library is great. I like it. It is better than our typical PowerPoint education. It...
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Relationship
Amplifire is great at collaboration. They are innovative and easy to work with, and they bring a...
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Operations, Product
Amplifire EHR Library uses some technology in a learning format that isn't traditional. It is...
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Product
Amplifire has been a good partner, and we have continued to broaden our use of the application. I...
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Relationship, Product
Amplifire has recently gone through some improvements. Much like a lot of technology companies,...
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Relationship
Amplifire is an extremely engaged partner. They are highly reliable and committed to our success.
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Commentary Summary
Comment Type Breakout