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Amplifire AI Learning Platform Commentary
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Subject Expert
Mark Allphin
VP of Engagement
KLAS VP of Engagement - Mark Allphin
 

Commentary Summary

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User Commentary

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Director

I have recently become more involved with Amplifire's strategy and vendor management, and thus far,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I do appreciate the ability to sign up for upgrade release notes and attend webinars that...

Comment Tone Negative
Pillars Operations, Product
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Manager

It would be valuable to have more consistent vendor training and change control communication....

Comment Tone Negative
Pillars Operations
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Director

Amplifire’s support has been amazing. The support people are just top notch. They are responsive,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

There are a lot of training platforms out there, but there is nobody that does what Amplifire does....

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

I had an idea of how the system worked, and I had been in conversations with people from Amplifire...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

There's one issue that came up that I wish was better. It has something to do with screenshots, and...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

When we first started interacting with Amplifire, they sometimes made it sound like we could do a...

Comment Tone Negative
Pillars Loyalty, Operations
Evaluation Unrated

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Analyst/Coordinator

Amplifire has a road map and strategic vision moving forward, but I thought it would be a little...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Because other organizations like ours are also using Amplifire AI Learning Platform, we’re able to...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

I'm always hesitant about giving the very top score; if I were to give Amplifire the top score, that...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Amplifire AI Learning Platform has refreshers, so if a user has an area of struggle, the solution...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

I found that, for us, Amplifire AI Learning Platform works best as part of a blended learning...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

I'm currently working with Amplifire to help get a few of our employees up to speed, and I am very...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

We are definitely getting our money's worth. For the nursing department, because of the use of this...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

Amplifire AI Learning Platform has some questions that have already been written by other health...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

The analytics in the solution are crazy good and helpful in so many ways. It's good for me as a...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

We looked at Amplifire's solution, and I had some experience with similar software. When I saw...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

I have had nothing but great experiences with Amplifire. Whenever our customer success manager...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Amplifire AI Learning Platform is great. Amplifire has a great background on how we learn. The...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

The asynchronous training for the authors, who are the builders of the software, is great. Amplifire...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

We chose Amplifire AI Learning Platform because it made sense for our organization. We were looking...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

Amplifire has great support; they are always available and super responsive. The one issue we've had...

Comment Tone Negative
Pillars Relationship, Operations
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Manager

I wish Amplifire AI Learning Platform were cheaper, but what can you do? We have to consider the...

Comment Tone Negative
Pillars Value
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Manager

Amplifire is there all the time. We still maintain twice-a-month meetings and constant email....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I've talked about Amplifire AI Learning Platform in a number of places. I've said it's great for the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I would give Amplifire's training a high rating but not a perfect one, because when we first set up...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

I'm very satisfied with everything regarding Amplifire's development and innovation. We just had the...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

Amplifire has helped us. We started with our high-volume classes, which included inpatient nursing,...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

When we brought up issues with miscommunication or frustration, Amplifire was on top of it. Since...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CMIO

One question I have is whether the platform is being adopted within medical schools and schools of...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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CMIO

I appreciate hearing from organizations that are further along in their learning maturity journey...

Comment Tone Positive
Pillars Operations, Product, Value
Evaluation Unrated

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CMIO

The biggest barrier to adopting Amplifire AI Learning Platform more broadly is the cost. We are...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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CMIO

I have regular meetings with Amplifire, and recently, we've been using their AI authoring tool. The...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CMIO

We're really happy with Amplifire AI Learning Platform. I would love to see us move toward an...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CMIO

I see significant potential for Amplifire AI Learning Platform beyond its current use cases. I would...

Comment Tone Negative
Pillars Loyalty, Operations, Product
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CMIO

We were able to save hundreds of thousands of dollars in onboarding costs for new nurses,...

Comment Tone Positive
Pillars Value
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CMIO

I really value the peer community around Amplifire. Amplifire gives us opportunities to connect with...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CMIO

Right now, Amplifire's portfolio covers revenue cycle, clinical, and quality training. I also...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CMIO

I receive very positive feedback from the surveys we send to nurses, especially travel nurses. Their...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CMIO

Amplifire AI Learning Platform helps identify knowledge gaps and areas where learners may hold...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CMIO

Because we are using AI to help author courses, Amplifire AI Learning Platform really follows...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CMIO

I'm an Amplifire evangelist. As we expand into additional clinical applications, the platform...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CMIO

We had many nurses complete a certain course in Amplifire AI Learning Platform, and then we sat down...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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CMIO

Having a platform that assesses knowledge up front and adapts to what a learner already knows is a...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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VP/Other Executive

We are in the infancy stage of development, but we have already seen benefits to the organization...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

Amplifire has a good vision for what's on their road map. In the short time that we've been with...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

Amplifire is a terrific partner. They are one of the better vendors that I've worked with. They are...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

There are just small changes that Amplifire could make, more on the authoring side, and maybe some...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

I know we get a high value out of Amplifire's system. Our leaders are satisfied, and they're happy...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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Analyst/Coordinator

Amplifire's training program has gotten so much better. What would make it rate at the top of the...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

I would tell an organization considering Amplifire's system to lean on Amplifire as much as they can...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

There are some technical pieces that we have worked on that haven't really met what we're trying to...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

The experience with Amplifire has been good. I wasn't involved in the decision-making; the...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

The high of Amplifire would be that the product itself is good. The low would be that it's just a...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

I have a handful of Amplifire courses, but the most popular one is for clinical support staff. Of...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

Amplifire does a really good job of offering sessions and learning opportunities. There have been...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

I do know that Amplifire's system costs a lot of money. I don't know whether it's worth that money....

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

Amplifire's training is inside their platform. Their learning strategies involve testing us on what...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

I feel very close to Amplifire. Their product is good. I couldn't say whether the product is worth...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

I talk about Amplifire a lot. I think Amplifire is really cool and interesting.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

There are things that I just don't know enough about to incorporate or use. There's a dashboard, and...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

For support, Amplifire is very fast and helpful. They're always happy to jump on a call. There have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

With Amplifire, we build a course, and then people take the course. On the flip side, looking at the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CNIO

We're currently utilizing Amplifire AI Learning Platform solely in our EHR space. However, do have...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CNIO

There are always hiccups when it comes to integration with our LMS. We do several manual processes...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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CNIO

When COVID-19 hit, we obviously went virtual, and we made the transition to instructor-led virtual...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CNIO

We utilized one of Amplifire's tools to help us determine who needs to come to certain trainings. We...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CNIO

In terms of how the vendor supported us with rolling out the content, how they've supported us...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CNIO

The vendor's support is phenomenal. They are extremely collaborative. They actually helped us to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CNIO

The vendor has come a long way with their reporting. I know we've asked for several things with the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CNIO

The product is a little expensive, and money doesn’t grow on trees, but overall, we are extremely...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CNIO

For us, Amplifire provides the tools that we need; we're just not utilizing the solution to its full...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

If Amplifire AI Learning Platform isn't viewed as an assessment tool, it works very well within our...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

Amplifire has talked extensively about AI and innovation. Based on what I've seen, they're at the...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

Amplifire AI Learning Platform provides strong data regarding how providers respond to questions and...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

Our Amplifire representative is phenomenal. I email them about an issue, and it gets fixed the same...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

With Amplifire, it would be interesting if users could be guided through different learning pathways...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Manager

From a management organizational standpoint, there has been a noticeable ROI from using Amplifire AI...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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Manager

Our experience with Amplifire AI Learning Platform has been positive. The vendor has been engaged...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Amplifire is fantastic. They are highly engaged every step of the way and very responsive. When we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Nurse

Overall, we had a very positive experience using Amplifire AI Learning Platform. The team was very...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

I would recommend Amplifire to others. I think the vendor is going in the right direction. My advice...

Comment Tone Positive
Pillars Loyalty, Operations, Product
Evaluation Unrated

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Director

We need more ongoing training. The vendor should be proactive about that. Typically, they will do...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

If the vendor were moving a little faster with some of their development, I’d give them a higher...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

The vendor tries to do some cross collaboration and cross sharing with other people who are using...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

We’d like more authoring capability from an AI perspective, and we'd like more self-service...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

The platform is expensive. With the price that we're paying, I would like to have more ways to...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Director

The support people could have faster turnaround times. I do think they're communicative. But when we...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

We’ve had issues with the vendor’s pricing model structure. In the beginning, when we started...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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Director

The vendor is open to our feedback and wants to work more with us. Amplifire has a really great...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We really look at the people and contacts we work with from a vendor perspective. We can have a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Amplifire is constantly bringing new functionality and capabilities to our attention. Anytime they...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

We look at a lot of different solutions. Anytime we're considering any type of AI tool, we are very...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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VP/Other Executive

Amplifire has chatbot-style tools that are very useful in helping people get to information more...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

One thing Amplifire does very well is connect us with other organizations that are doing similar...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

So far, things have been great with Amplifire AI Learning Platform. We haven't received any negative...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Amplifire still needs to build in functionality to force learners to view dynamic content attached...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

We currently use Amplifire AI Learning Platform as a testing opportunity for learners with Epic...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

Amplifire has been great over the last year. They are also introducing AI integrations, and their...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The way we are using Amplifire AI Learning Platform makes it so that learners cannot complete their...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Manager

When it comes to Amplifire and their new technology, they are getting better about helping us out...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Amplifire is really awesome at communicating, and I feel like that partnership with Amplifire is...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Some of Amplifire AI Learning Platform's newer features, especially the AI capabilities, feel...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CNIO

Our training strategy necessitates modernized platforms and forward-thinking learning innovations....

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

I am very happy with the software. It allowed us to gain efficiencies and increase the effectiveness...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

Amplifire AI Learning Platform is a great product, and Amplifire is a great team to work with. There...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

From a vendor perspective, Amplifire does a great job of listening to us. They're always helping us...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

Amplifire is introducing some new things to their tools. Amplifire's AI stuff is fairly new, but I...

Comment Tone Negative
Pillars Product
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Manager

We had a session with Amplifire last year, and we have quarterly meetings with them to review some...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Amplifire doesn't have a ticketing system where we can just go and place a ticket, and I think...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Amplifire is starting to incorporate AI into their tool. It allows us to take an existing document...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

Amplifire's tool is really expensive. It has a lot to offer. They shine with their analytics...

Comment Tone Negative
Pillars Value
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Manager

The vendor's training could be improved, since the platform is different than traditional...

Comment Tone Negative
Pillars Operations
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Manager

I am an extremely happy user of the platform. It has taken a central role in my leadership team's...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Amplifier has a very innovative solution, and they have excellent to partner with.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

The platform is very intuitive and easy to understand. The user experience could use some...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We are moving away from Amplifire. The system was brought on by some senior leaders in our...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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Director

Amplifire says they do the reporting aspect and make sense of the reports, but they do not do a...

Comment Tone Negative
Pillars Relationship, Operations, Product
Evaluation Unrated

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Director

Regarding development, Amplifire is really slow to act on optimization requests. Their...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

Amplifire is lovely to talk to. We don't get what we need all the time, but they are nice people. We...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

It has been a long time since we did training. But we had a really bad experience with Amplifire's...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

The quality of Amplifire's support is hit or miss for me. It really depends on the person. We had a...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Amplifire meets with us regularly, and we love the connection as we are learning to use the program...

Comment Tone Positive
Pillars Relationship, Product, Value
Evaluation Unrated

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VP/Other Executive

Amplifire is doing a lot of strong work with AI and tutoring within their courses, and those things...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Physician

The biggest thing that is really helpful with Amplifire EHR Library is being able to move quickly...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Physician

Because of the tumult going on in the federal government about funding, and the fact that money is...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Physician

Some more enhanced audio multimedia interaction in Amplifire EHR Library would be a huge plus. One...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

Amplifire usually returns emails within 24 hours, sometimes within an hour. They have been very open...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

Amplifire is always asking how they can help us move the ball forward on something. I was really...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

People are not used to adaptive learning, so they don't understand how it works. People are so used...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

In all fairness, we typically take something out of Amplifire EHR Library and modify it to meet our...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Director

Amplifire is pretty good about delivering new technology like AI. They released that in a timely...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

I recommend Amplifire EHR Library all the time. I think it is just really important to stress that...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We have used Amplifire EHR Library in a couple of different ways. We definitely use it as a part of...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Amplifire has been a great company to work with. Amplifire is very quick to follow up and very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The only thing that Amplifire EHR Library interacts with is our learning management system. It just...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

There are some opportunities for Amplifire to improve the design and ease of use of Amplifire EHR...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

We have people who come for a very short time, and we want them to use Amplifire EHR Library, but...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

Our training had some nuances. Amplifire has come a long way from the initial version of the system....

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

Amplifire EHR Library is great. I like it. It is better than our typical PowerPoint education. It...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Amplifire is great at collaboration. They are innovative and easy to work with, and they bring a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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