athenaPractice EHR Commentary
Filtered view: (11-75 Physicians)

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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Manager

Relationship, Product

We have modified athenaPractice EHR for our practice pretty well, so it fits our physicians. Our...

Nov 2023
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Manager

Product

athenaPractice EHR could improve their medication alerts and make them a little easier. The program...

Nov 2023
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Manager

Loyalty, Relationship

Knowing what we know now, we would probably look at something a little different than athenahealth's...

Sep 2023
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Manager

Relationship

We have been thoroughly impressed with athenahealth's system. Our previous EHR was very lackluster....

Sep 2023
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Director

Relationship, Product

We have used athenaPractice EMR for many years. The vendor does timely upgrades, and the basic...

Aug 2023
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Director

Product

There are three areas that stand out about athenaPractice EMR that could be improved. The vendor...

Aug 2023
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Manager

Loyalty

We are transitioning away from athenaPractice EMR and moving to another vendor's system. That system...

Jun 2023
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Manager

Product

The system's ease of use could be better. I get calls about things in the system that aren't working...

Jun 2023
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Manager

Relationship

Every time the system crashes, the vendor gets a log of that crash. However, they don't actually...

Jun 2023
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Manager

Product

We have a lot of third-party add-ons because athenaPractice EMR can't do certain things. The system...

Jun 2023
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Manager

Product

The product isn't an on-premises solution anymore. It is cloud based. If the product goes down, then...

Jun 2023
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Analyst/Coordinator

Value

If we ever want any improvements or changes, we have to buy one of the vendor’s extra packages, and...

May 2023
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Analyst/Coordinator

Product

athenaPractice EMR has a lot of flexibility. We can build encounter plans so that we can make things...

May 2023
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Analyst/Coordinator

Product

The product should have more flexibility around the ICD-10 codes. It also takes a really long time...

May 2023
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Analyst/Coordinator

Operations

The vendor’s training isn’t focused or accessible enough. The vendor puts the onus of training on...

May 2023
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Analyst/Coordinator

Relationship

We don't speak to any higher-level people from athenahealth, but we do have a representative that we...

May 2023
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Manager

Loyalty

We are planning on transitioning to another vendor for our EMR. Our clinical teams were not...

Apr 2023
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Manager

Relationship

Since we are on a hosted version of athenahealth's system, we have a direct support person that we...

Apr 2023
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Manager

Culture, Value

athenahealth lets us know when there is going to be a charge. From there, we are aware of what is...

Apr 2023
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