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Chartis HIT Core Clinical Implementation Leadership Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Chartis has deep knowledge to pull from. They always have folks that they can present. The quality...
Chartis seems to be growing very well, especially with all the changes coming out. I've used them...
Chartis is always more expensive, but you get what you pay for. They could always be cheaper.
Chartis usually exceeds expectations. They bring some value-adds to the table as needed. They don't...
Chartis has excellent communication. They keep me abreast of things. We regularly touch base and...
We rely on Chartis for their industry knowledge. They know things that are happening in the future...
Chartis doesn't really give us discounts or great prices like other firms we have worked with. They...
Chartis’s staff members are very knowledgeable, but not everybody is a culture fit in every...
Chartis' services tend to be a little higher priced, but Chartis is in the strategy market and not...
The executive involvement has been good. Chartis' executives are always a ball. And we keep going...
Chartis is always too expensive.
Chartis' strategic ability is the reason they are here. And Chartis exceeds my expectations through...
Chartis did a great job of bringing extra people in to help us plan for everything. The firm is...
Chartis doesn't charge for every little thing. Actually, during the pandemic, they even gave us free...
With all the key positions within the project, Chartis aligned an experienced and seasoned resource...
I can't say enough good things about my organization's engagement with Chartis. The experience has...
Commentary Summary
Comment Type Breakout