ORBIS (Global)(Central Europe) Commentary
Filtered view: (Dach)
Subject Expert
Eder Lagemann
Research Director
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User Commentary
Loyalty, Value
We haven’t had any unexpected expenses. The prices are very transparent. That is all perfectly...
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Operations
The issue with Dedalus’s training is that they are finally just about to make it work, but the...
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Relationship
The vendor's support is pretty much the same as it always has been. I know our colleagues at Dedalus...
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Loyalty
I would still recommend ORBIS for now. It depends very much on what a colleague needs, and it...
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Relationship, Product
ORBIS meets most of our local needs. The issue is that we don't just have federal regulations; we...
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Relationship, Product
Dedalus’s visions are good, but the speed of development is poor. That is the issue. It seems like...
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Product
Dedalus could improve the system's usability, ergonomics, and performance. The vendor could also...
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Relationship, Product
Dedalus' strength is that they have an extensive portfolio. I like that we have the ability to...
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Operations, Product
We are very happy with Dedalus. ORBIS is very intuitive and easy to use.
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Loyalty, Product
Dedalus could continue to work on further integrating and improving the AI in the system. Everything...
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Product
Dedalus offers a comprehensive product for larger hospitals and networks with some specialized...
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Relationship, Product
The vendor's biggest opportunities for product improvement include enhancing their update quality,...
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Relationship
The provider could implement one or two key changes to improve their customer experience, expand...
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Product
What I like best about the product is its integration of AI solutions.
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Operations, Product
The biggest opportunity for product improvement includes accelerating the implementation of...
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Relationship, Product
The changes the provider could make to improve my experience as a customer would be rolling out...
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Product
The vendor's biggest strengths are their comprehensive range of functions and their broad product portfolio....
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Product
Dedalus has a large range of integrated solutions. I like the product's transition to new web-based...
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Operations, Product
The vendor could improve the quality of updates for the solution as well as new modules. Updates...
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Product
My favorite thing about the product is that it has comprehensive departmental coverage while...
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Operations, Product
The vendor's biggest opportunities for product improvement include the introduction of generic...
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Relationship
The vendor could improve my experience as a customer by increasing the quality and timing of their...
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Relationship, Product
Dedalus has global usability in nearly all of the specialist departments of a maximum-care hospital....
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Product
The vendor could improve the product by delivering a faster provision of applications to comply with...
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Relationship, Product
ORBIS has a good technical basis, a large portfolio, good functionality, and interface-free operation....
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Product
In ORBIS, we are missing FHIR implementation. We only have the possibility to use HL7. Data analysts...
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Product
With ORBIS, the development is too slow. ORBIS U, which is by technique interoperable, is often a...
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Relationship, Product
At the moment, things are very difficult with the road map, especially regarding new technology, but...
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Product
We have enormous problems in the technical substructure, and we have just found out about them. We...
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Operations
The quality of training from Dedalus very much depends on what kind of advisor we get, and Dedalus...
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Culture
The sales presentation of ORBIS sometimes doesn't coincide much with real life; it has been...
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Operations, Product
It depends on the module, but overall, ORBIS is intuitive. It doesn't matter what device I use to...
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Loyalty, Product
Dedalus is watching as AI becomes increasingly influential. They are very much oriented toward the...
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Relationship
Dedalus’ support is excellent. The situation can always arise that we encounter the wrong person,...
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Value
We pay for each module in ORBIS, and some modules are ridiculous in that they don't cost anything...
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Relationship
Dedalus has a good knowledge base. It is getting better, and we can subscribe to it. If the customer...
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Culture
We have to go through the same process over and over again regarding contracts. The invoices we...
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Relationship
We have meetings on a regular basis with the Dedalus senior management. We are a larger client, so...
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Loyalty, Relationship
Dedalus is going to have to work hard to keep my satisfaction at the level it is. The trend is going...
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Loyalty, Product
We are currently undergoing changes. In five years, the world will look totally different because...
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Operations
The quality of the implementation depends on the kind of module. We have modules that are being...
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Relationship, Product
In the area of e-health, because I have to take care of a lot of the paperwork, I have to be certain...
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Loyalty, Operations
We plan to update to the latest version because Dedalus is our strategic partner. The first reason...
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Relationship, Operations
Dedalus could be faster at implementing new technologies. The vendor could also implement even more...
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Product
Dedalus' strength is that the vendor has a wide distribution with many opportunities to exchange...
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Product
ORBIS is not a static system; new features are regularly added.
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Product
Updates to ORBIS occur too frequently; longer intervals between updates would reduce disruption....
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Product
ORBIS is flexible, and that allows adaptability.
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Product
Expansion of mobile modules would support more comprehensive mobile usage, and that would improve...
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Product
ORBIS includes custom development so that users can create their own forms and workflows.
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Product
I like the permission management feature in ORBIS. The rights system includes detailed features such...
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Relationship, Product
Dedalus' integrated ticketing system is effective and useful.
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Commentary Summary
Comment Type Breakout