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iMedOne (Global) (Mostly Germany) Commentary
Filtered view: (Europe)

Subject Expert
Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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Commentary Summary

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User Commentary

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Manager

Operations

With the implementation of iMedOne, we had very little time to get it installed because the project...

Jul 2025
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(0)
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Manager

Relationship

Proactive is not really the right word for Deutsche Telekom Clinical Solutions. I don’t know of any...

Jul 2025
||
(0)
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Manager

Relationship, Product

I don't have anything specific in mind, but we definitely had a couple of issues with iMedOne. We...

Jul 2025
||
(0)
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 or  to see details.

Manager

Operations

The initial training for iMedOne was good for the end user or for people who functioned as...

Jul 2025
||
(0)
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Manager

Product

iMedOne is really complicated. As long as an end user is set up and has to work in only a limited...

Jul 2025
||
(0)
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Manager

Relationship, Product

We don't have any convergence between the various services provided by Deutsche Telekom Clinical...

Jul 2025
||
(0)
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Manager

Product

Unfortunately, iMedOne does not meet all our local needs, but some areas are quite specialized. To...

Jul 2025
||
(0)
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Manager

Loyalty, Relationship, Product

iMedOne works in my area. If I asked my colleagues, their satisfaction would be lower, but from...

Jul 2025
||
(0)
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Manager

Loyalty

I probably wouldn’t buy iMedOne again. The problem is that we had to change the system because we...

Jul 2025
||
(0)
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Manager

Relationship, Product

Deutsche Telekom Clinical Solutions partially keeps their promises. For example, in the past, we...

Jul 2025
||
(0)
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Director

Product

iMedOne is relatively complicated to set up. It is obvious that that could be easier. There are...

Mar 2025
||
(0)
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Director

Loyalty, Product

The system hasn't been fully adapted for the new interoperability measurements in Germany. The...

Mar 2025
||
(0)
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Director

Relationship

The vendor's support has to get faster. The product quality is good, but we have had repeated...

Mar 2025
||
(0)
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Director

Product

The vendor's greatest strength is the product itself and the range of functions and complete picture...

Mar 2025
||
(0)
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Director

Operations

In terms of training, we often receive standard training from the vendor that isn't very...

Mar 2025
||
(0)
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 or  to see details.

Director

Product

Deutsche Telekom Clinical Solutions has a very good product. It fits all big hospitals very well....

Feb 2025
||
(0)
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Director

Relationship, Product

Deutsche Telekom Clinical Solutions does not really keep all their promises. They make more promises...

Feb 2025
||
(0)
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 or  to see details.

Manager

Operations

Implementations can fail because of a client not communicating. So it is not Deutsche Telekom...

Dec 2024
||
(0)
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Manager

Operations, Product

Not everything is intuitive in iMedOne, and that might be because the training is not comprehensive...

Dec 2024
||
(0)
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 or  to see details.

Manager

Relationship, Product

I would like a little more flexibility in the development of iMedOne. Over the last few years, many...

Dec 2024
||
(0)
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Manager

Product

Deutsche Telekom Clinical Solutions provides us with technology that we don’t even know we need....

Dec 2024
||
(0)
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Manager

Value

Deutsche Telekom Clinical Solutions is a monopoly, so if an organization uses them, that...

Dec 2024
||
(0)
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Manager

Relationship

Deutsche Telekom Clinical Solutions could improve the availability of the support team. It is not...

Dec 2024
||
(0)
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