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eClinicalWorks EHR Commentary
Filtered view: (11-75 Physicians)

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Chris Clune
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Commentary Summary

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User Commentary

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Analyst/Coordinator

Relationship

There are just good people who work at eClinicalWorks. I have dealt with a lot of folks from the...

Apr 2025
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(0)
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Analyst/Coordinator

Product

Other than the mapping problems that we have where we have some data structured and some not, I...

Apr 2025
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(0)
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VP/Other Executive

Value

eClinicalWorks charges for every little thing. We did an integration, and they tried to charge us...

Apr 2025
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(0)
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VP/Other Executive

Product

I haven't seen a whole lot of innovations or upgrades for eClinicalWorks EHR. It is underwhelming....

Apr 2025
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(0)
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VP/Other Executive

Relationship

eClinicalWorks is very responsive, but they are all over the place and very selective with their...

Apr 2025
||
(0)
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Manager

Loyalty, Value

eClinicalWorks has the price. Their price was why we chose them and is a main driver behind us...

Apr 2025
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(0)
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Manager

Operations, Product

eClinicalWorks’ documentation is horrendous. They do capture everything, but nobody has the time to...

Apr 2025
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(0)
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Manager

Relationship

eClinicalWorks has tried to do better on their support. They take the lead in communication. They...

Apr 2025
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Manager

Culture, Loyalty

In my opinion, eClinicalWorks EHR is clunky. We will go to eClinicalWorks' sales pitch, and they...

Apr 2025
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(0)
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Manager

Relationship, Product

eClinicalWorks’ general problem is that they have a product that we get used to and that is...

Apr 2025
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(0)
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Manager

Product

Some of the lack of outcomes with eClinicalWorks EHR are our fault. We implement something and tell...

Apr 2025
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(0)
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Manager

Value

eClinicalWorks is really good at charging for every little thing. They nickel-and-dime us. Because...

Apr 2025
||
(0)
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Manager

Operations, Product

The one thing that eClinicalWorks EHR has going for it is the design, which is fairly decent. The...

Apr 2025
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(0)
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Manager

Product, Value

I would recommend eClinicalWorks EHR with caveats; it would depend on what my peers were looking...

Apr 2025
||
(0)
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Manager

Product

I like eClinicalWorks EHR. The thing I don't like about it is that when we are putting things in the...

Mar 2025
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(0)
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Physician

Product

eClinicalWorks EHR is inefficient for many tasks. There is lag time, mobile application errors, lack...

Mar 2025
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(0)
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CEO/President

Relationship

eClinicalWorks has been actually very good lately at responding to requests. They do a good job with...

Jan 2025
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(0)
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CEO/President

Loyalty, Product

There are a lot of screen pop-ups in eClinicalWorks EHR all the time, as well as a lot of screens...

Jan 2025
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(0)
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CEO/President

Relationship, Operations

eClinicalWorks comes up with new stuff, but they expect us to be the ones interrogating them as to...

Jan 2025
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(0)
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CEO/President

Loyalty, Product

eClinicalWorks is fine. It is overall the same. I see that the vendor is trying to keep up with the...

Jan 2025
||
(0)
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CEO/President

Loyalty, Product

We have been actively using eClinicalWorks EHR; we just don't use a lot of the functionality. We...

Jan 2025
||
(0)
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Manager

Culture, Relationship, Operations

We have a love-hate relationship with eClinicalWorks. It takes two or three years to actually see...

Jan 2025
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(0)
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Manager

Culture

With the eClinicalWorks behavioral health module, the practice has to build everything, and that is...

Jan 2025
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(0)
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Manager

Value

eClinicalWorks nickel-and-dimes us on every new service offering, module, and product offering....

Jan 2025
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(0)
 Thank you  Helpful

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Manager

Relationship

eClinicalWorks needs to fix and address the current issues that they have instead of pushing all of...

Jan 2025
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(0)
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COO

Product

A lot of updates to the solution aren't necessarily what the vendor said was going to happen, and...

Jan 2025
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(0)
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COO

Product

eClinicalWorks EHR is fine. I wouldn't say there are any big developments for us. I think just...

Jan 2025
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(0)
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COO

Operations

In general, I would like to see eClinicalWorks' training improved. It is very rushed, and there is...

Jan 2025
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(0)
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COO

Value

I would give eClinicalWorks a low rating when it comes to receiving our money's worth. We paid for...

Jan 2025
||
(0)
 Thank you  Helpful

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COO

Culture, Relationship

eClinicalWorks is not very good at letting us know anything that is going on. eClinicalWorks'...

Jan 2025
||
(0)
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COO

Loyalty, Product

No EHR solution is perfect. Some people on our team like eClinicalWorks EHR and some people don't. I...

Jan 2025
||
(0)
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COO

Relationship, Value

eClinicalWorks does not keep all promises. They try to nickel-and-dime me for everything, and then...

Jan 2025
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(0)
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COO

Loyalty, Product

If we were in the market for a new core EHR/PM vendor, we would stick with eClinicalWorks. We have...

Jan 2025
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(0)
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Manager

Culture, Value

eClinicalWorks used to avoid charging us for every little thing, but now they have separate charges...

Dec 2024
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(0)
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Manager

Relationship, Operations

We have had culture and language issues with eClinicalWorks' support. The training issues that we...

Dec 2024
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(0)
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Manager

Relationship, Product

When the COVID-19 pandemic happened, the vendor pivoted rapidly to accommodate patient care with...

Dec 2024
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(0)
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Manager

Loyalty, Operations, Product

eClinicalWorks EHR is mostly well engineered. It is an EHR, so it isn't perfect. One thing that I...

Dec 2024
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(0)
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Manager

Loyalty, Operations, Product

As far as I know, there is no desire to leave eClinicalWorks EHR at my organization. However, I...

Aug 2024
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(0)
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Manager

Operations

eClinicalWorks has very proprietary available documentation that is not helpful. There is a lot of...

Aug 2024
||
(0)
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Analyst/Coordinator

Loyalty

eClinicalWorks EHR isn't part of our long-term plans. We would love to switch to something else. We...

Aug 2024
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(0)
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Analyst/Coordinator

Relationship

Our relationship with eClinicalWorks isn't good at all. We are constantly calling the vendor and...

Aug 2024
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(0)
 Thank you  Helpful

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Analyst/Coordinator

Culture, Relationship

eClinicalWorks' leaders make a lot of empty promises. Those leaders may tell us different things...

Aug 2024
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(0)
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Analyst/Coordinator

Value

eClinicalWorks charges us for every little thing. That is one of the reasons that we brought on a...

Aug 2024
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(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

eClinicalWorks is trying to advance their product and keep up with the market, but I feel like they...

Aug 2024
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(0)
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