eClinicalWorks EHR Commentary

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eClinicalWorks needs to continue to listen to their customers and what they need. Sometimes...

The solution is working well, and I feel like eClinicalWorks EHR is built more for physician...

eClinicalWorks is responsive and gets back to us, but they don’t always understand the problem to...

eClinicalWorks puts out webinars for training, and they do have a training library. It has improved....

When it comes to eClinicalWorks, we have tickets that are very lengthy in time frame for resolution,...

eClinicalWorks EHR, I would hesitate to say, is part of our long-term plans. That’s mainly because...

With eClinicalWorks EHR, we greatly value the customization we can do. We are able to customize our...

The upgrade process with eClinicalWorks is very difficult. They want us to use a plug-in launcher...

I wouldn’t recommend eClinicalWorks EHR because there are so many better options. It’s a fine EHR,...

eClinicalWorks wants to listen, and they want to be everything for everyone, but I feel like they...

With the eClinicalWorks version upgrades, we have to poke and prod for them, and they require a lot...

Considering all the other products and options that are out there, I don't think that...

We are looking for a new EHR, and there are a couple of driving forces. As part of a build we're...

The training is prerecorded videos that are not specific to clinic workflows. The vendor tries to be...

We had some rocky periods with eClinicalWorks where we had slow functioning. I don't know how much...

eClinicalWorks has the Sunoh.ai ambient scribe, and it's taking healthcare by storm. Their pricing...

When we started using eClinicalWorks’ ambient scribe, for some people, it wasn't intuitive. I don't...

The general web-based platform is intuitive. I don't have to do much training for someone new. If a...

Lately, one of our leaders has been insistent on getting us upgraded. That's been hit or miss....

I wouldn't say eClinicalWorks has components that are specific to our specialty. They've just...

Knowing what we know today, if we were to wipe the slate clean and if we didn't have such a...

It’s hard to find support from eClinicalWorks. They've gotten better, and I would bet they are...

eClinicalWorks tries really hard with their training, but everything they do is clunky. The...

There would have to be a lot of footnotes on my recommendation of eClinicalWorks because they...

There are plenty of solutions out there that create or merge things into a SOAP note. That’s fine....

eClinicalWorks was excited about ambient AI, and they implemented it and developed it, so they are...

eClinicalWorks has their agenda, and they believe it is appropriate. They have to get feedback from...

We are having challenges with eClinicalWorks EHR integrating with some of the other solutions we use....

eClinicalWorks is responsive.

With eClinicalWorks, if there are any special reports that we want, there is a charge. If we want...

I don't see any of the executives. eClinicalWorks is too large. However, our solution manager with...

Training is nonexistent with eClinicalWorks, at least for our upgrades and conversions. They give us...

Our project manager for the EHR implementation was excellent. Despite the complexity of the project,...

When we purchased eClinicalWorks EHR, certain reporting and workflow features were included as part...

We use third-party vendors outside of eClinicalWorks because we need a more detailed and hands-on...

eClinicalWorks handled our initial training, but ongoing training isn’t really provided directly....

By using an integrated solution from eClinicalWorks, we have a single source of truth and one...

Using multiple solutions from eClinicalWorks has helped us integrate things from the EHR to the...

There was a really buggy upgrade for eClinicalWorks EHR. Our last upgrade actually affected our...

eClinicalWorks is notorious for nickel-and-diming. That is why we went to a couple of other vendors....

The larger eClinicalWorks gets, the more disconnected they become with their customers. There is...

eClinicalWorks EHR gives us access to data and information without having to go to multiple screens....

We have had some quality problems with some of the recent updates for eClinicalWorks EHR, and it...

On the EHR side, eClinicalWorks does a good job of pushing the envelope in terms of integrating with...

Like everybody else out there, eClinicalWorks is rapidly trying to use AI as part of their product...

We haven't needed training from eClinicalWorks. The support has been frustrating. We have unmet...