eClinicalWorks EHR Commentary

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The training for the EHR is self-taught and self-motivated. eClinicalWorks comes in at the very...

The support is much better. eClinicalWorks has also been very supportive of all my accounts, and the...

Some of the programs aren't as nimble for more complex organizations. We have a variety of...

For the budget I have today, I think eClinicalWorks EHR is an okay product. I don't know one that is...

My knee-jerk reaction is to say that I would not choose eClinicalWorks again. I know too much about...

On the integration and interoperability side, we have an interface engine that I consider a...

We've outgrown eClinicalWorks, and it feels like they are an anchor holding us down. We're moving...

We are the support team. When we call, we don't want a level-one, level-two, or level-three person...

eClinicalWorks is slow, behind, or barely getting to the table regarding the road map and...

We did an EHR preparedness model over the summer, and the ROI is spot on. eClinicalWorks EHR is not...

If another organization were considering eClinicalWorks, I would want to know how aggressive they...

eClinicalWorks EHR was our first EHR, and in the last several years, we have matured our...

The last several years, I've had to get eClinicalWorks to make things work. The vendor we're moving...

We have underserved populations, and there's a lot of digital division post-COVID. The beauty in...

I would like there to be a little bit more consistency between the modules in eClinicalWorks. Right...

A lot of times, enhancement requests are difficult. Sometimes, eClinicalWorks will release newer...

eClinicalWorks needs more dedicated project managers who are going to spend a little bit more time...

The biggest problem we have is that the EHR hasn't been significantly updated in 20 years. It still...

Whenever there's a glitch or an upgrade, eClinicalWorks is pretty responsive. They let us know...

eClinicalWorks EHR is not really a template-based system. There are templates that we can create and...

eClinicalWorks EHR is not the worst product. If we are buying it, we need to make sure to read all...

The reporting capabilities in eClinicalWorks EHR leave a lot to be desired. We use the EBO to help...

eClinicalWorks nickel-and-dimes our practices, and they don't work well with us. They aren't...

About a third of my providers have never really used an EHR, another third have used eClinicalWorks...

In our initial meeting with eClinicalWorks, I explained that they did not have enough for a...

It’s clear that eClinicalWorks wants to keep everything in-house, and I appreciate that, but they...

We were able to carry everything over to eClinicalWorks EHR. The data migration has been quite an...

We have been talking about the possibility of switching from eClinicalWorks to Epic, but that is not...

I would not buy eClinicalWorks EHR again. I know that at the time, the decision was made based on...

eClinicalWorks tends to nickel-and-dime practices for an array of add-ons and additional features....

eClinicalWorks does have knowledgeable trainers, but the customizability of their platform is also...

eClinicalWorks lacks strong best practices for workflows and tends to push that responsibility back...

When issues and tickets come up and eClinicalWorks doesn’t have a solution, they usually say they’ll...

There are inconsistencies in eClinicalWorks’ support due to outsourcing, including language barriers...

eClinicalWorks’ support team adds more stress than they resolve. They supposedly know their...

eClinicalWorks' folks are salespeople first and foremost, and that shows. They pressure clients to...

If someone is considering eClinicalWorks EHR, they need to seriously consider the long-term...

The solution is one of the cheaper EHRs out there, but it's still a very solid platform in terms of...

We have regular account management meetings with eClinicalWorks, and they hold large conferences...

Everyone has access to eClinicalWorks University, where people can do self-guided training on...

We've been on eClinicalWorks' EHR for a very long time, and at some point, we need to do our due...

eClinicalWorks treats their EHR as a black box. For some basic system administration needs, they...

I'm not always sure where eClinicalWorks gets their innovation ideas from or how they decide what to...

With the solution, there are different AI use cases. For providers, AI could help prepare charts...

eClinicalWorks does a good job of staying up to speed with stuff that's coming out in the market....

Sometimes, eClinicalWorks' support people don't understand what the issue is that we're having, and...

For how we use it today, I would buy the solution again, but it wouldn't be a good solution for...

eClinicalWorks comes up with new things, so they sell us a package when we first start, and then, as...

We are going to be moving to another solution. When we first went to eClinicalWorks, we just...

eClinicalWorks is a little bit behind the ball on some of the newfangled technology, specifically...

eClinicalWorks will pull fast ones with interfaces that are under the hood. They will charge us a...

I can see how a lot of the setup process for eClinicalWorks was designed for an office of five or...

eClinicalWorks has a really nice wellness alert that analyzes our history and says that a patient is...

Our migration from our previous EHR to eClinicalWorks EHR brought over certain information, but it...

The integration between eClinicalWorks PM and eClinicalWorks EHR is glitchy. We can run a report in...

eClinicalWorks EHR is really user-friendly. I have used a bunch of EHRs. I find it very intuitive in...

The technology is there in eClinicalWorks EHR, but the adoption is tough. eClinicalWorks built in...

We do our own EHR implementations. We don't use eClinicalWorks at all anymore. That actually started...

We really liked the integrated package from eClinicalWorks. We were also looking to outsource our...

We are a complex group, so there are a lot of moving parts. The implementation of eClinicalWorks EHR...

The vendor's trainers showed us all the options available in the solution. That was too much. If I...

Our younger staff members think the solution is a piece of cake. They are just used to using...

If we separate the eClinicalWorks EHR and PM systems, the complexities increase a lot. Having an...

eClinicalWorks EHR is easy to use, but it is not the easiest. We have had recurring performance...

eClinicalWorks does have a business model of breaking up charges in a lot of ways, and that makes...

It is good to keep things all under the same EHR, so that we don't run into issues of systems or...

eClinicalWorks could improve their timeframe to upgrade, make it easier to upgrade, and then not...