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EpicCare Inpatient EHR Commentary
Filtered view: (Medium - 151-400 Beds)

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Coray Tate
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KLAS Research Director - Coray Tate
 
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User Commentary

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Manager

Product

When I look at EpicCare Inpatient EHR, I can't see the admission navigator, and I can't see what was...

Apr 2024
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Manager

Product

EpicCare Inpatient EHR is good. I have been working in healthcare for a long time, and we used to...

Apr 2024
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CIO

Relationship

With support, we usually call first, and then Epic creates a ticket. We can also create a ticket...

Apr 2024
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CIO

Operations, Product

I would recommend the product, but I would tell someone to make sure they follow Epic's...

Apr 2024
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(0)
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Manager

Product, Value

This software has almost limitless capabilities, but focusing on site-specific customization causes...

Apr 2024
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CIO

Loyalty

I am hoping Epic is going to really deliver on some of their AI pieces that they are working on....

Mar 2024
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CIO

Relationship, Product

Epic is usually a step ahead of us on integration stuff. They seem to be really proactive about...

Mar 2024
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Director

Relationship

Unlike other vendors, Epic will stick with us till the end of a conversation. There is not a time...

Mar 2024
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(0)
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Director

Relationship, Product

I would recommend Epic because of their clinician satisfaction, data, touchpoints, interoperability,...

Mar 2024
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(0)
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Director

Product

Some of Epic’s applications have different formatting when it comes to a presentation. I don't...

Mar 2024
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Manager

Product

EpicCare Inpatient EHR has a lot of safety features that other systems don't have. I like my job...

Mar 2024
||
(0)
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Director

Product

I don't know whether anything could be better than EpicCare Inpatient EHR, but people can always...

Mar 2024
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Manager

Product

EpicCare Inpatient EHR is the gold standard. It replaced a lot of previous software we had and...

Feb 2024
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(0)
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Manager

Product

EpicCare Inpatient EHR's biggest strengths are data collection, data management, and analysis. When...

Jan 2024
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Manager

Relationship, Operations

One of the most difficult things to build electronically is care plan documentation, and Epic has...

Jan 2024
||
(0)
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Manager

Relationship

Epic seems to consistently hire very smart people in their technical support role, and Epic is very...

Jan 2024
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Director

Operations, Product

The day-to-day workflow piece is really accessible for staff. However, the reporting and analytics...

Jan 2024
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CIO

Value

Judy Faulkner has been great. She is super responsive. But I am starting to get nickel-and-dimed for...

Nov 2023
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(0)
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VP/Other Executive

Product

In general, everyone is pretty happy with Epic. We have had very few complaints. We have never seen...

Nov 2023
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(0)
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VP/Other Executive

Operations

Epic has a recommended methodology for end-user training, so we have to take things in a package.

Nov 2023
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(0)
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VP/Other Executive

Relationship, Product

We are highly satisfied with Epic’s product quality. They do a pretty good job with that. Epic is...

Nov 2023
||
(0)
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VP/Other Executive

Culture, Value

As a caveat, nobody is ever happy with what they spend on their EHR. But with regard to Epic, they...

Nov 2023
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(0)
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VP/Other Executive

Product

EpicCare Inpatient EHR is hands down the standout in terms of solutions that are available today....

Nov 2023
||
(0)
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CIO

Culture, Relationship, Value

Epic never comes back and asks for a new scope of work; they just do the work for us.

Jul 2023
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(0)
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CIO

Relationship

I wish every single organization were like Epic in how they function. Epic doesn’t just implement...

Jul 2023
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(0)
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Manager

Loyalty, Product

EpicCare Inpatient EMR has its positives and negatives, but every electronic health record does....

Jul 2023
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(0)
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Manager

Product

Where we see a change for our end users in Epic's system is that they have to think a bit more than...

Jul 2023
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(0)
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Manager

Product

Epic provides Nursing Efficiency Assessment Tool (NEAT) data, which shows us how our users are using...

Jul 2023
||
(0)
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VP/Other Executive

Loyalty, Relationship

Epic is very good at working with us to develop their future road map and bringing developers...

Jul 2023
||
(0)
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VP/Other Executive

Relationship

Epic absolutely has some room for improvement with some small pieces of functionality and the tiny,...

Jul 2023
||
(0)
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CMIO

Relationship

I really like Epic's concerns about doing things right, in a socially responsible way, and with a...

May 2023
||
(0)
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CMIO

Relationship

I don't work with companies very often, but I work really closely with Epic’s team, and I find the...

May 2023
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(0)
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CMIO

Relationship, Product

There are always bugs in every product, but I think it is important to note that when something...

May 2023
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(0)
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CMIO

Relationship, Product

The detail in the vendor’s documentation and things is impressive to me.

May 2023
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(0)
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CMIO

Product

Epic gives us too many ways to trip ourselves up because there are just too many options for things....

May 2023
||
(0)
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CMIO

Loyalty, Operations, Product

There have been significant improvements. A lot of our new physicians are becoming more used to the...

May 2023
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(0)
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Manager

Loyalty, Product

The product is Epic’s bread and butter. The updates are pretty substantial and typically meet our...

May 2023
||
(0)
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Manager

Operations

Epic trains our trainers, and they have good training videos and tools.

May 2023
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(0)
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Manager

Relationship

We mostly use our internal people for Epic support. They are in constant contact with Epic and use a...

May 2023
||
(0)
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Manager

Relationship

Epic’s executives have their hands tied all the time. Maybe that is because of the vendor's slow...

May 2023
||
(0)
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Manager

Relationship, Product

Thanks to the product, the hospital functions well, and we can run reports and understand how we are...

May 2023
||
(0)
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