EpicCare Inpatient EHR Commentary
Filtered view: (Medium - 151-400 Beds)
Subject Expert
Tyson Blauer
Insights Director
Commentary Summary
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User Commentary
Relationship, Product
I like that EpicCare Inpatient EHR is one system across inpatient and outpatient settings. The...
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Relationship, Operations
Epic's support is great. Epic has a very good system for reporting issues through their ticketing...
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Relationship, Operations, Product
Epic does well when we are implementing certain features. Sometimes, Epic has a checklist for their...
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Relationship
Epic is very customer-service oriented, but they also have a very knowledgable and engaged support...
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Operations, Product
I would suggest that Epic's release notes be written a little more clearly for nontechnical people....
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Relationship, Operations
We haven't had a lot of upgrades in EpicCare Inpatient EHR yet because it is new, but Epic has been...
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Product
The only issue I have with EpicCare Inpatient EHR is that a user's access can be extremely limited...
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Relationship
One person in our department asked Epic for a different permission level, and instead of getting...
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Product
EpicCare Inpatient EHR is better than I thought it would be. It is pretty intuitive for the things...
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Product
I would like improvements with wound and burn documentation in EpicCare Inpatient EHR. I would also...
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Product
Epic just started showing data on nursing and how they are documenting in the EHR so that we can...
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Relationship, Operations
Epic used to have a burn collaborative group that met, and I haven't seen that in a really long...
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Relationship, Product
If there is a certain functionality that we want to do in EpicCare Inpatient EHR, our TS person will...
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Product, Value
We have made great strides since we implemented Epic's system. The software is at the center of all...
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Relationship
Any electronic record will be impacted by decisions made at the individual organization when...
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Product
Certain modules of EpicCare Inpatient EHR are easier to use than others. The modules that are...
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Product, Value
On the billing side of EpicCare Inpatient EHR, there is enough customization that we could make a...
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Product
The automation side of EpicCare Inpatient EHR is not where it could be. Epic has dabbled in...
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Value
Epic does not avoid charging for every little thing. They release all this new functionality, but...
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Loyalty, Product
The nice thing about the product is how interconnected everything is. In terms of patient...
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Relationship, Product
In terms of the product's ease of use, some people struggle to find things because a lot of...
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Relationship, Operations
Epic has their implementations down to a science. Also, Epic's support people are very responsive...
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Product
We have been through other EMRs before, but EpicCare Inpatient EHR seems to be the most robust and...
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Value
When charges are necessary, Epic does a good job of communicating clearly.
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Operations
Epic does a good job of implementing. They give us a foundation to start with, and then we can...
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Operations
Maybe additional training for EpicCare Inpatient EHR could be helpful. Also, there are additional...
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Relationship
We work with someone from Epic who is pretty amazing and does a great job. This individual could get...
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Product, Value
Epic has great reporting methods, so as we make changes, we can go into something called SlicerDicer...
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Loyalty, Relationship
Epic is usually pretty good at being proactive, and we have one person assigned to us who we can...
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Product
We don’t get many complaints about the ease of use of EpicCare Inpatient EHR. There are complaints...
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