Bookmark

EpicCare Inpatient EHR Commentary
Filtered view: (Medium - 151-400 Beds)

Subject Expert
Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Analyst/Coordinator

For research, we sometimes get painted into a corner. We are sort of locked out of a couple of...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

I like the fact that EpicCare Inpatient EHR has an entire area of the system that is geared for...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Epic seems to be constantly innovating. I’m glad the other part of our organization is going to move...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

The biggest benefit of EpicCare Inpatient EHR is that it is very intuitive. I like the fact that if...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

I love Judy's presentations and the Epic UGM, but it takes a long time for Epic to really execute...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

Epic is behind in helping us fully adopt their platforms because they just don't have proxy...

Comment Tone Negative
Pillars Relationship, Operations, Product
Evaluation Unrated

 or  to see details.

CIO

We have a long-term history of a good partnership with Epic. Epic tends to be pretty motivated to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

My opinion on money’s worth with Epic is colored by the campus and the incredible amount of money...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

Manager

We are pretty satisfied with Epic. However, sometimes issues can take a long time to solve. It feels...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

Epic’s build and turnaround of AI have been progressing at an unbelievable pace. We quickly...

Comment Tone Positive
Pillars Relationship, Product, Value
Evaluation Unrated

 or  to see details.

Manager

I would buy EpicCare Inpatient EHR again, partly due to our satisfaction with the solution and...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Manager

Epic’s technical support system includes a dedicated technical support person for each application...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

I have drunk the Epic Kool-Aid, largely because I have been in healthcare for a long time. I worked...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

If I were implementing EpicCare Inpatient EHR again, I would place even more emphasis on the...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

We meet with Epic regularly and feel very comfortable asking them any questions that arise from...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Integration is easy for EpicCare Inpatient EHR. Epic reaches out to other organizations that may be...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

The vendor has been looking into more efficiency tips for documentation and ways to save end users'...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

We are currently using a specialized care management platform that integrates a little with EpicCare...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

CIO

I worry a bit about what Epic's road map is going to look like in the long term when they announce...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CIO

Epic was on hand with us during our implementation. We did online training wth Epic. That training...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

EpicCare Inpatient EHR is very stable, and it is the gold standard, even if it is expensive. We...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

EpicCare Inpatient EHR is a lot to learn and has a lot of stuff. It has made charting and stuff much...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

CMIO

I feel that the blood bank should be part of EpicCare Inpatient EHR. I wish ambient listening were...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

CMIO

Epic is really good at proactive service. Epic lets us know what is coming way ahead of time. As...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

It seems like the pace and the breadth of Epic's road map has accelerated recently. Over the last...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Manager

I am pretty darn positive about Epic’s products, but integrating with other products is not...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

One of the primary reasons why we have not adopted Epic's lab solution earlier is the lack of a...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Manager

Engaging with us to help maximize our use the of EHR is probably a place where Epic excels compared...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

I don't have issues with Epic integrating with third parties. Companies want to protect their IPs...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

CIO

Epic is now delivering new technology that meets our needs. They listen, and the things on their...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

 or  to see details.

CIO

Epic’s entry-level people sometimes aren't as knowledgeable as some of my own people. That is...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

CIO

Epic is super proactive. Epic has a centralized model, so their executives come when we ask. But...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

Epic has great analytics. Epic’s product is strong. Epic has moved to quarterly updates, and the...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

CIO

Many people in the industry say that Epic’s UI is still not like an Apple product, which is what...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

I never have anything bad to say about Epic. Their engagement model is solid. They share what we are...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

UGM was good. We always get something out of it. Epic had a lot packed into it about what they are...

Comment Tone Negative
Pillars Culture, Loyalty
Evaluation Unrated

 or  to see details.

CIO

Obviously, Epic built all of the EHR suite to integrate with things. In terms of integration with...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

CIO

Epic comes out with an executive report once a quarter with some levels of strategy on tactics for...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

Epic is rolling out a lot of stuff, and that is great. I am trying to decide, when we start looking...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

Director

EpicCare Inpatient EHR is more complicated when we compare it to our previous product. There are a...

Comment Tone Negative
Pillars Loyalty, Operations, Product
Evaluation Unrated

 or  to see details.

Director

Epic has so much support. The people we work with are very good. When we are integrating with a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

There are a couple of issues with the time difference from Epic’s time to our time. We have less...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

EpicCare Inpatient EHR will meet everything that our organization needs. Epic has a big R&D team....

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Manager

Epic does a good job of documenting the changes that are coming with updates and what we need to do...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

There were a couple of things that weren't implemented perfectly in the system, and we felt like...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

It is easy for us to get ahold of Epic's support. We can submit issues through Epic's Sherlock...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

EpicCare Inpatient EHR is pretty easy to use. I know we pay a lot for it, but we get a lot from...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Epic is pretty in tune with customer needs and the trends that are going on. Epic tries to stay on...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Nurse

There are some capabilities that we would like to have now that aren't available in the system. One...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.