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Prime Suite (EHR) Commentary
Filtered view: (11-75 Physicians)

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
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User Commentary

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CEO/President

Loyalty

We have been a client of Greenway Health for years, and we have used Prime Suite as our first EMR...

Unrated
Mar 2026

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CEO/President

Product

After Greenway Health was bought out, both Prime Suite and the vendor's service deteriorated...

Unrated
Mar 2026

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CEO/President

Relationship

It looks like Greenway Health's Intergy product may be a little better than Prime Suite, but when I...

Unrated
Mar 2026

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CEO/President

Loyalty

When we were considering Greenway Health years ago, we did our due diligence and looked at a number...

Unrated
Mar 2026

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CEO/President

Relationship

We have been trying to resolve fundamental problems with the Prime Suite EHR and PM nodules for a...

Unrated
Mar 2026

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Director

Relationship, Operations, Value

Greenway Health is not proactive at all. We are the ones reaching out. There isn't much ongoing...

Unrated
Aug 2025

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Director

Loyalty, Product

Prime Suite is pretty user-friendly and customizable. The workflow is appropriate. We are able to...

Unrated
Aug 2025

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Director

Product, Value

The benefit we have seen from using multiple solutions from Greenway Health is just how the tools...

Unrated
Aug 2025

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Director

Product

Prime Suite needs a user interface facelift. It isn't entirely DOS, but it is looking aged compared...

Unrated
Aug 2025

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Manager

Loyalty

We are on Prime Suite in one of our offices. We decided to adopt a third-party solution to try to...

Unrated
Jun 2025

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Manager

Product

Prime Suite is like an iPhone. It may not be as customizable or flashy as other solutions, but it...

Unrated
Jun 2025

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Manager

Relationship

Greenway Health talks about getting ambient listening for Prime Suite all the time, but they always...

Unrated
Jun 2025

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Manager

Value

I would say that Prime Suite is great at delivering outcomes. We feel like we get our money’s worth...

Unrated
Jun 2025

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